-
November 2023 by robert smith
She was so helpful she was so good. She made everything work out right very nice very professional understanding is Andrea the best !!!!!!!! Thank you
-
October 2023 by Tania Passaglia
This place is wonderful. The people that work are so kind and thoughtful and work very well as a team. I feel quite safe when here. I just love it.
-
September 2023 by Connie Curiel
My sister and her boyfriend's unit was broken into. Somebody cut through the back cement wall. Then went in and stole most of the things and cut the side walls of their unit. Then broke into five other units. We were there trying to salvage what wasn't broken or ruined. Who knows when it happened but the storage place didn't do anything to close the hole?. As we were cleaning up the homeless people were trying to get in. To me that was very scary. When we tried to leave we were locked in. They call management they didn't answer. Police were there and said they could help us to get out. Same thing with the fire department. My sister had to pay a lot of money for a locksmith to get us out. We finally got out at 11 pm . As we were waiting, I seen a lot of other units that had the locks ripped off .
-
September 2023 by Tyrell Cherry
Andrea was very helpful and respectful. She help me with everything I needed thank you
-
September 2023 by Tree Base
Even though this location isn't in the best part of town, and may not be as nice as other storage companies, they still have the best price and the staff are very professional and helpful.
-
September 2023 by Rachel H.
Do not! I repeat Do not store your items here....The stuff they say they provide they do not do. Someone broke into our unit and stole everything. They did nothing for us did not fix anything.
-
August 2023 by Stefan Swaans
Lisa was fantastic and very helpful even during a very busy day. Honest, informative, friendly, and efficient. Thanks Lisa! :)
-
August 2023 by Stephanie Li
Great working Lisa and Reva, they are both extremely helpful and kind.
-
August 2023 by Priscilla Parchia
A very responsive and kind staff who was always willing to help!
-
July 2023 by Sayed
Reva and Lisa are very nice and helpful. Answered all of my questions beautifully
-
June 2023 by Aish Maze
Smart stop is by far the worst storage facility I have ever dealt with the hours changed from 6 AM to 7 PM to 9:30 AM until 6 PM. No notice was given no accommodations are offered. No acknowledgment of their hours changed have even been posted at the facility. It has completely put a dent in my business. I need it to be in and out before 7 AM are usually low back up at 6:30 and here I am stuck with a car full of things that might get stolen out of my car in Oakland and the management Reba she cursed at me. She called me disrespectful, racial names I recorded the entire event Security was oblivious to absolutely anything besides the business hours. It was just a holler and I don’t recommend anybody nobody was there for disestablishment. It was the worst experience that I’ve had in 12 years of using storage facilities to store my things I wish I would’ve stayed at save cheap . It was a little more pricier, but the quality of people or five far better than this establishment and they would’ve never change the hours without informing their clients.
-
June 2023 by Leonel Lopez
Great serviceLisa help us through all the process , and she was really kind and helpful
-
June 2023 by YG B
This location provides a very quick and straightforward process and front desk customer service is on another level!
-
May 2023 by Bedbug Davis
She was friendly and very efficient in helping me get into my unit.
-
May 2023 by Clarence Motton
Carolyn, the redhead was pleasant and ready to help me with a smile. Thank you Carolyn.