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January 2024 by Carl P.
Stop looking on the internet for your obscure engine parts. Go talk to some professionals. They have detailed notes on everything you would never expect. Their prices are reasonable, but even better, they probably have what you're looking for, so the time you spent trying to find a better deal was already wasted. Super friendly, easy to get to and a clean tidy showroom. This place is a gem.
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February 2023 by matt fisher
I was interested in upgrading the electronics on my boat. Spoke with Ian and we discussed many options available. Decided on Garmin system with Raymarine auto pilot. Ian ordered and did advise some parts may take a bit of time due to supply train issues. I was worried about the radar since no one seemed to have the newer Garmin Fantom 24 in stock. To my surprise Ian called me and said one came in and was not part of another build, did I want him to hold for me, that of course was a yes. The install went smoothly and everything has been great. His installation work was well done, precise and clean.If you are in need of upgrading electronics I would highly recommend Star Marine. Being a smaller operation I would recommend making an appointment to see him so you don't stop by when he is out in the field working on customers boats. Great guy and always returned my calls.
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June 2022 by Kiron K.
I called for some help with installing my radar dome. The woman on the phone was very rude. They told me they couldn't help me and proceeded to say, "You should have bought the equipment from us," and hang up without another word.
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June 2022 by Camille M.
Called here for a service and/or some advice and received terribly rude service by the woman owner from the jump. She hung up in my face. Bring your business elsewhere.
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November 2021 by Mark Weisman
This was the worst customer service ever. I am in the process of installing a Garmin AIS on my sailboat. I needed some connecting wire and connectors and some advice. I went to Star Marine because of their positive reviews. I spoke to the owner who told me I didn’t buy my electronics from him and it wasn’t worth his time to help me. I said I would be buying all the hardware to complete the job. He again told me it wasn’t worth his time. I am in the marine industry and I will never go to Star Marine again and will never refer anyone to him. All he had to say was he only does installations and doesn’t provide retail sales of the cabling and connectors. I would have understood. Instead he was extremely rude. He could have given some advice and made a customer for life. I then drove to Reliable Marine Electronics In Alameda. Ian McDanial was happy to help. He took 20 minutes and sold me everything I needed. I will use them from now on and refer people to them. I rarely write reviews but feel strongly about this one.
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October 2019 by ronc648
Excellent work very professional hand me in and out of there in less than 7 hours with a brand new Raymarine navigation system would recommend to anybody I know
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July 2019 by Narayan Reddy
Matt the salesman is a wonderful person to deal with. Anything u ask he has the answer. Very wonderful person to deal with.
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May 2018 by Dave Wall
Buy your marine electronics here for the best prices and excellent service .
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May 2018 by James Mccoy
Friendly service. ... Knowledgeable. Personell Gee t quality. Personell care attentive to your needs. .......
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May 2018 by Phillip A.
Zero stars would be generous for this establishment. A total lack of professionalism and disinterest in acquiring and servicing new customers best defines how this establishment conducts business. Buyer beware: If you don't purchase product(s) from this establishment, expect to be charged outrageous labor rates to have your self purchased product(s) installed. Additionally, don't expect common professional curtesy or follow up in the form of a return phone call from this establishment. The behavior exhibited by the owner exemplifies that he doesn't care about building his business, much less servicing his prospective customers. As a result, I would recommend that you take your business elsewhere.
