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January 2024 by Torlina T.
The manager at the counter is very rude. Everytime i come to my storage he harasses me. Im 8 months pregnant he wouldnt even let me use the bathroom. On top of that on my move in he failed to tell me that there are elevators. He tried to make me pay more for a floor unit. I recommend you check the prices online for the storage price because he will try and get over
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December 2023 by Welby Song (Doeboy)
Jessica was very helpful and knowledgeable. Got everything done quick and easy. Great worker. Please give her a big rize she deserves it
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December 2023 by Michael Dunn
Very good service from the employees at Oakland's San Pablo location's office. Thanks to Monica for a smooth and pleasant check out.
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October 2023 by Vishesh Vikram Singh
Monica was helpful and took time to find a unit that works best for us and walk us through the rental process so we could have clarity.
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September 2023 by Abi Pie
I have been??♀️ anxious about getting a storage unit but now my worries are gone??♀️! The customer service agent✨ helped me find the BEST?? option for my situation. I wasn’t pressured to upgrade and there were no surprise fees??. Usually I like to avoid phone conversations but this one was delightfully helpful??. The representative made sure to give me ALL??♀️ the info I needed, CLEARLY and PATIENTLY ☺️. He was EXTREMELY thorough ??????
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September 2023 by Autumn Garza
This is the absolute WORST storage place ever. The people who work there were crazy rude - they let another tenant park behind my daughter and I while were emptying out her storage unit (there was also another lady waiting to leave) and were told “you’ll just have to wait” while the lady visited her storage. It took almost 45 minutes for the woman to complete her visit & the staff was completely unapologetic - even when I asked them directly: “Why would you do that? Why wouldn’t you give us the choice to leave if you were going to let her block us in?” The lady just kept insisting it was a “3-car garage”. It was ridiculous. Also, my daughter discovered some kind of insect had infested the carpet of her special order cat tower & the whole thing had to be thrown out. We should have suspected something when we saw the guy walking around everywhere spraying something on all over the carpet…i would give them zero stars, if I could.
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September 2023 by Jon G.
These people were great! Both Monica and Provesh showed courtesy and professionality during the entire process.Both were clear, helpful and showed they cared about what do. Great service!
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September 2023 by Mia Chrishelle
Monica and Pravish were wonderful at assisting me with getting the perfect unit at the most reasonable price and size I needed I thank them
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August 2023 by roger jackson
Wonderful experience very helpful, kept clean and the staff Monica, Pravesh and Jessica helped me get the best deal for my payments and unit size. Overall wonderful experience would highly recommend.
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July 2023 by africa ini
I had a wonderful experience and service.I love how the facility operates. And I really want to specifically appreciate Jessica, Monica and Pravesh. Thank you
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July 2023 by Eshani Jha
I've rented 2 storage units here so far. Both times, Pravesh and Monica have been extremely patient and knowledgeable. They helped me with everything from picking the right storage unit size to cutting my loxk off when I forgot my keys. Highly recommend!
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June 2023 by Piercen Helms
Andre was extremely easy to work with! He gave us very clear details and we were able to make our storage reservation very efficiently. Would highly recommend!
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May 2023 by Sonia P.
The worst service receive from the manager Monica and her assisted, not courteous or professional to customers,
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May 2023 by bianca reynoso
I'm a frequent visitor that rents a unit in this facility.Their storage is a reasonable size for the amount of items that I need to store. Their customer service is really helpful and supportive. Monica is really friendly and has great customer service skills. Every question I've ever asked, she's always answered. I highly recommend this place for anyone looking for extra storage.
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May 2023 by Anna Davis
Super Great service here at storage-Mart. The managers showed so much love.I recommended everyone coming here to rent. They really care to the customers. Great small team five stars all the way !!!!!!
