U-Haul Neighborhood Dealer provides a generally positive experience for customers, with friendly and helpful staff noted in multiple reviews. The location is appreciated for its quick service, with customers reporting that trucks are ready shortly after arrival. The employees, including the manager, are recognized for their hard work and professionalism, even during busy times. While some customers express frustration with U-Haul as a company, particularly regarding scheduling and additional charges, this specific location has received praise for addressing issues promptly. One customer mentioned a problem with a gas charge, but the staff resolved it quickly, leading to overall satisfaction. Despite some concerns about the surrounding area, many customers feel that the service here stands out positively compared to other U-Haul locations. The night watchman has also been highlighted for being helpful and kind, contributing to a more pleasant experience. Overall, U-Haul Neighborhood Dealer is seen as a reliable choice for rental needs, especially when navigating the challenges of moving.
The best thing I can say is they don't trip. It's the U-Haul. They don't give hugs or ask about your mom. But the night watchman was mad nice and helped us throw a dolly over a fence. That counts for something with the kid.
June 2022
Had no issues here. Called the night before to rent a truck and the earliest time they had available was at 1pm. Walked right in, small line and my truck was ready within 10 mins or so. Upon return I pulled in the return area and they checked me out within another 5 mins. Easy peasy. Only negative thing is it's kinda in... read full comment
December 2021
I rented a small truck and the service and experience was A+ at this location. It was my last choice for location (this is a high crime area) but everything worked out.
