Didn’t have the truck in time for our reservation, didn’t bother letting us know in advance. Said that we might be able to get our truck 2 hours later, after they were already supposed to be closed and way too late for us.The person was dismissive and clearly didn’t care at all when the whole issue was on them. Terrible... read full comment
November 2022
The lady working the front desk needs to be put in a mental asylum. Worst customer experience ever. She shouldn't even be paid minimum wage. Fire her!
September 2022
The best thing I can say is they don't trip. It's the U-Haul. They don't give hugs or ask about your mom. But the night watchman was mad nice and helped us throw a dolly over a fence. That counts for something with the kid.