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February 2024 by xioimara morales
It is a reliable Bank and that is important to me. Greetings
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April 2023 by Joseph
I drove to concord from Sacramento with a 8,000 beneficiary personal check to cash. What happen to cash a check and receive all my money instead of holding it.
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January 2023 by Caity T.
I have been a member since 2006. Been here for 3 ownership changes. Well I am writing a review because they are not a good bank in some many different ways. From internal sexual harassment that gets sweeped under the rug, having report incorrect accounts to credit bureaus, and now changing stipulations on existing accounts without notice. Super sad was a small bank for city workers and family now just an awful bank. Had one great teller at second street but she went away. I guess I will be bank shopping in the coming weeks.
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October 2022 by Mac D.
Needs BETTER customer service. Bank tellers are rude and lack social intelligence. Glad I don't have to deal with this bank for too much longer.
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September 2022 by Alexandria D.
A scheming company with questionable ethics. I would advocate strongly against anyone choosing this institution. They told me I would be approved, and required a $30 deposit, which I was told would be refundable. They advised I could leave and would know the status after 2 hours. I didn't receive a follow up, so called and was informed I wasn't approved. Was told that I had to authorize a statement in writing to close the account through email, and after two weeks, would receive the refund. So essentially paid $30 to be denied a loan, thanks.
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May 2022 by Jhonae W.
Never heard of a bank that doesn't cash checks. Do not hold your money here. Can't wait till my card for my new bank comes
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December 2021 by axle welsls
Monica what does parking have to do with financial stuff here?Shawty gon' lay low
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July 2021 by Junior P.
Daliaha and kameelah where very helpfully and positive and helped me open an account
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December 2020 by Anne Coleman
I have been wanting to join this credit union for a long time . Finally I decided to go and become a member. They have really great customer service . Eugene assisted me and was very patient and answered any questions I had . He was also very personable . He even sent me a handwritten personalized thank you card. Who writes hand written thank you cards anymore . That's amazing !
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May 2020 by monica walker
TERRIBLE PARKING
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April 2020 by Richard Hartnell
Besides always getting superb service at the branches, UNIFY was always willing to jump through hoops for me. Leaving this review because they just jumped through a couple more hoops to deal with a complication re: my COVID stimulus check -- about half a year after I'd closed my account.
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April 2019 by mia t.
This is the best place to put your money. I love this credit union. The people who work there are very friendly and know a lot about banking. They are always there to give sound advice on what to do with your money. Glad I am a member.
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April 2019 by Nick W.
The UNIFY Team are Top Notch !!! They are supportive in so many ways, and always go above expectations. Very knowledgeable and friendly staff help ensure your finances are secure and available when you need them. It is evident they enjoy what they do, and it shows in the work as well.
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March 2019 by Isaac K.
I've been a member of this credit union since I was en employee of the Port of Oakland. The team at this branch more than any other credit union or bank branch I've been to is friendly, helpful, and fast. The manager, who is often on the front line herself, has helped resolve issues that have come up through the Unify online systems. And the staff knows me so well that they are able to anticipate my needs and handle them swiftly. I love working with this credit union for both my personal and business accounts.
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August 2015 by Llew Keller
I got a car loan thru WFCU because they bought out my local credit union for the city of Oakland, CA. WFCU gets my lowest possible rating. First, they made a mistake with my loan account - charging me twice in one month. Second, they keep overdrawing my checking account which I had to open to get the car loan and I don't use. It's because they attached "insurance" and hidden fees they didn't inform me about. I just called them to straighten this out for the THIRD time, and was told I would have to call a toll free number to cancel the "insurance." I called the number, which is "currently unavailable, and the internet chat person told me that was the only number they had. Common wisdom is that credit unions and small banks give superior customer service. I've banked at huge Wells Fargo for 30 years. They hardly ever make mistakes, and when they do, they fix it the FIRST time with a courteous attitude. Once my car loan is paid off, I will NOT be doing business with WFCU again...ever.
