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August 2025 by Daniel Brotskiy
Service was below average standards.
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August 2025 by Jay Hormes
Smooth experience. Rabin was very friendly and helpful! Thank you!
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July 2025 by Aakash
Do not leave any packages here without getting a receipt.
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July 2025 by anthony jefferson
They do a excellent job with they're customers
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July 2025 by Milele Hare
Closed on Sunday, no notification.
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June 2025 by Paul E Hall
Understaffed. Long wait. Only one person working. At least seven people in line, not even counting the people who saw the wait and left.
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May 2025 by Nate Bily
Liars. I came in today to send a 16lb box to Illinois. Was quoted $198.00. I said try again, he said $111.00. I said I'd go to the post office and so he pulled up a screen and showed it to me, the screen said the post office would charge $141.00. I left and went to the post office. It shipped there for $44.00. Lying Liars.
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May 2025 by Ricquel Thomas
Based on my recent experience on my recent experience at The UPS Store #1821 Workers were unprofessional, nonchalant and messed up my order on the labels I provided (which are expensive) due to his own printing error. I would assume some sort of discount would be offered for the inconvenience but I was mistaken. There are too many other options to recommend and or return for my printing needs. They also charge $3 to email the documents to print which is not clearly mentioned or stated anywhere other than your bill after the service.
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May 2025 by Shelley Benning
Disorganized and unable to provide basic printing services. No hole punch. No WiFi to email files from a computer. No way to print confidential files without exposing them to the staff for perpetuity because of the way their printing services work. Staff seems confused.
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May 2025 by Brian Akitoye
Professional and friendly customer service
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May 2025 by Edwin Grullon
Says open 7 days a week but they’re closed on Sunday. 🥴
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April 2025 by AnnieB Bee
Scheduled a passport photo this morning from the store's online scheduling page. I received a confirmation # for my appointment. Then I made a few arrangements at work to leave early to arrive at store on time. but I arrived I was told no one was available to take the photo. I mentioned to the clerk, I had an appointment, she said she could not help that, no one was available. I asked her how is it possible that I could schedule an appointment, arrive on time, and find no one there to help, she said she was sorry. Never again.
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April 2025 by Wayne Tsai
Went in around 11:40am today and the two staffs are super nice and helpful!
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April 2025 by Jeffrey Miner
Stop lying about your hours. Arrived on a Sunday. Closed. BS business
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April 2025 by Sarah Dee
Called ahead of time to make sure they do passport photos, as they advertise. The girl on the phone confirmed they do, but I had to get there in the next 45 minutes, since the guy who does them is leaving. I hauled over there immediately. The girl on the phone was the same one who took my photo. Got me my photos (shadowed, uneven lighting and not a blank background, but I figured they knew what they were doing).
The US passport agency just returned my application because the photos were unusable (wrong size, unclear picture). I went somewhere else today.
