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February 2024 by Lora Torgessen
Although, very, busy they are efficient, friendly, and patient. The only downside is lack of convenient parking.
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February 2024 by BPM
I brought in a misaddressed package to get it returned to the sender, and these klutzes insisted that I either pay to have it returned (!) or personally hand it back to the driver. They then redelivered it when I was out even though I had a note on my door telling them that the addressee no longer lived at my address! Just ridiculous
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February 2024 by Lisa Simirenko
Don't use their notary services. They do not know what they are doing.
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January 2024 by The Ripple Effect
This store consistently doesn’t open on time. This is the third time I’ve shown up at 8 AM and the store wasn’t open. It’s currently 8:15 AM on 1/9/24 and it’s still not open and now I have to go to work.
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January 2024 by Zerubabel Zeleke
Fast reliable service.
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January 2024 by Oluwole Adunbarin
Quick service
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December 2023 by Karen Palmer
simple easy service for amazon returns.
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October 2023 by Alicia Boal
We had a great interaction with the store and got our needs met with shipping our pacakage.
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October 2023 by Grace Dawson
Extremely kind and helpful service. The woman behind the counter helped me with a fax, but also served the needs of the other customers who were there in a friendly and efficient way. She was one of those customer service people who leave you with a great feeling after interacting with them!
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October 2023 by Tom Miller
Beware of you're shipping and don't have an account. You will be overcharged. I looked up the price on the UPS website - $13.24. I have a digital scale and inflated the dimensions to the next inch. Went to the store and a guy was helping me. A woman came over and said he was doing it wrong. She measured my box and added an inch to the already inflated depth. I complained and she tried to justify it. I didn't accept her explanation and she fixed that. She entered a box shaped cardboard package into the system as irregular packaging. The result? Over $37. When I complained, was told the extra $24 was for their help. No thanks.
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October 2023 by Rachel G
NEVER opens on time, ever. Literally every single time I've showed up in the morning they're closed and I wait so long I give up. People have to go to work, why can't you get workers who show up when the listed hours say you'll be open?!
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September 2023 by Noname
Will not honor the free mail forwarding included with my mailbox I have rented from them for over 5 years even though I clearly have it in writing and sent them proof. Just horrible, dismissive customer service combined with a penny pinching attitude. The best plan of action is to avoid doing business with them at all.ETA: Their reply is a perfect example of how totally unhelpful and dismissive their customer service is. I have already sent an email detailing the issue and received no reply. I also talked to someone in the store who took my phone number to discuss further and never called me back. They just don’t care about anything other than squeezing as much money from you as possible. This is a corporation focused on the bottom line and they don’t care about you. Save yourself the aggravation and spend your money somewhere else.
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August 2023 by Steph
Will not honor the free mail forwarding included with my mailbox I have rented from them for over 5 years even though I clearly have it in writing and sent them proof. Just horrible, dismissive customer service combined with a penny pinching attitude. The best plan of action is to avoid doing business with them at all.ETA: Their reply is a perfect example of how totally unhelpful and dismissive their customer service is. I have already sent an email detailing the issue and received no reply. I also talked to someone in the store who took my phone number to discuss further and never called me back. They just don’t care about anything other than squeezing as much money from you as possible. This is a corporation focused on the bottom line and they don’t care about you. Save yourself the aggravation and spend your money somewhere else.
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August 2023 by Cris Van
Good service. Knowledgeable people. Professional packing of fragile items.
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August 2023 by Russian Wildkat
I called to check rates on mailboxes. Shushma assisted me on the phone and in person. She made everything great and made it super easy and simple. I was quite surprised on how well it's managed. I thought it was going to take a while, but it was quick. Thanks team ?
