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June 2025 by Blunt ToDaDome
They never pick up the phone. Ever. Used to be run so much better when Jeff managed this location.
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March 2025 by jeff diamond
I come here often to return packages, as they are an Amazon drop-off location. The staff is friendly, trying to keep things running smoothly with what must be a mind-numbing job.
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January 2025 by John Campbell
We go here all the time almost entirely to process returns but also have made copies and done notarization there. I don’t consider the staff to be super friendly or charming but they are polite and efficient. I think some of the reviews here are overly negative myself. Anyway I would not drive to a different UPS location based on my experience and these reviews.
Worth noting that issues with UPS delivery and reliability are not really the fault of the store!
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January 2025 by David Borel
Absolutely the worst. I paid $180 for next day shipping and they neglected to tell me it would arrive 24 hours later, probably because pickup had already occurred. And then when I called, they weren't able to read the correct ETA from ups.com. I've also watched them slam perfectly respectful people's fragile packages as soon as they leave the office.
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January 2025 by Noemi Zeigler
I’ve had mixed experiences at this UPS Store. While the staff is sometimes friendly and gets the job done, there have been frustrating moments as well. For example, during my recent visit, an employee was coughing and sneezing repeatedly without covering her mouth. When I asked if she was feeling okay, she admitted she was sick.
She handed me the equipment and suggested I finish the task myself, but I didn’t feel comfortable using equipment she had just been sneezing on. I ended up putting on my mask while she completed the job. It was an uncomfortable situation — I’m not sure why she wouldn’t have worn a mask or been more mindful of basic hygiene.
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January 2025 by Greg Sells
Been here several times to drop off packages...never had an issue...very convenient
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November 2024 by Paul Trousdale
Quick and convenient. The best one around.
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October 2024 by Anna Stancu
They lost a package containing a passport and multiple checks, which nearly 2 weeks after I dropped it off with them still shows on the UPS tracking site that UPS does not have possession of the package. The store staff refused to even look for the package at the store. They insist it's in UPS' possession, although UPS says they never took possession of it. I have visited this store 5 times now asking for updates or information and they always shoo me away promising they will call me with an update, and they never do. Although the items in the package were worth well over $100, they insist that even if they lost the package the maximum that can be paid out is $100 according to UPS policy.
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October 2024 by Rhian Davies
They charged me $3.50 to print a packaging label and were incredibly rude to me when I mentioned it being expensive. I would give them zero stars if I could.
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September 2024 by David Sternberg
A great UPS store. Super friendly staff, moves, quick, does notaries fast and sells packaging material you can mail us postage mail here too. Great private easy parking lot but be sure to put a quarter in for the seven minutes he’ll need to get in and out.
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August 2024 by N. F.
They are really nice and sweet in here! They are very patient and helpful. It’s inside of the building if you’re looking for it.
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August 2024 by Sailendra Singh
I had such an amazing time at the UPS store! The employee there, Deep (I didn't catch her last name), was super helpful and friendly. I truly appreciated her help with my shipping needs. She definitely deserves a solid 5/5 rating for her outstanding service!
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August 2024 by Bijayy
Although ,they are super busy all the time they are always helpful and kind to me . The staff named Deep is so helpful and Kind . Thank you
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June 2024 by Travis Bias
The team working here are incredibly patient and helpful. They’ve helped us with everything from a mailbox to Amazon returns to regular shipping. We actually go out of our way to go to this UPS location for all our shipping needs, if possible.
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May 2024 by Jennifer Henry-Novich
The staff here are always super friendly!!
