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February 2024 by T. Matthews (Anistazi Metal 94609)
Didn't work this time at all. Claimed to have no stamps, could locate cash drawer or something like that, and said I had to wait for co worker to pay for a small ground ship. He shows up,makes me wait again until he does 10 minutes of other stuff..all in all..low quality experience. Clerks were nice, but, the service was absurd.
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February 2024 by J G
The people who work here are fine, but it’s going on three weeks that there are no stamps!! How does a company who makes money from selling postage not have any postage to sell?!!
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December 2023 by Tania Ramos
I am out side of this building 8:40 am trying to send a package and there's closed on they schedule say open 8:30 am.
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December 2023 by Tati Saunders
This location closes earlier than 2 on Saturday it’s the third time I’ve been there before 2 on Saturday (walking) and they were closed. Please update hours there were 4 people like myself at the door.
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October 2023 by Suna Kuckovic
1. Don't bother going here close to closing time because the doors will be locked.2. They will try to charge you the most expensive rates even after you explain that you want to send a package with the cheapest rate possible not caring when it's going to get to its destination.3. No matter what time you go, there's ALWAYS a line that moves slower than turtles.
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October 2023 by Lauren Patrus
Ms. Trina Blessings is so kind and understanding! She kept the line moving but still spoke to each customer with patience and a smile. Literally the best post office experience of my life.
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August 2023 by Pretti Ladi
One package completely lost, sent a package to my mother via two day mail for $43 when its normally $11. Its been three days after guaranteed delivery. Post office and the employees are constantly disheveled, if even wearing a uniform. This location is the epitome of oakland.
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May 2023 by Danny Spitzberg
I’ve been >30 times. Great service. Clear answers to questions. And <10-15 wait times- but I don’t go at lunch or just before closing
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May 2023 by Elana Botha
This location services a lot of people so I can imagine that there are constraints that come with that - I'm sure these folks are doing the best they can with what they have. That being said - the ladies that are usually in when I go in are AMAZING. Highlight of my day some times.
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February 2023 by Tyler Potts
Look, it's a small usps serving a lot of people. But I had the absolute best interaction with the lady running the store the other day. Helpful, nice, friendly, & just all around best USPS service I've ever had.
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February 2023 by Mimi Angel
My package has been sitting in this post office for over a week. Why? I paid a lot of money to have it shipped. It's not the first time that this happens. This is a reflection of poor management.
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February 2023 by Eric W.
I dread every time that I need to go here. The staff is pretty consistently rude or condescending. I'm not an expert on the different types of shipping methods available, and when I ask a question they will laugh or scoff and make it seem like I just asked the dumbest thing ever. It's the closest post office to my house so that's why it gets 1 star instead of 0.
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December 2022 by John Galloway
More than a few times only one clerk, despite the size of the line, thus expect long wait times (aka go elsewhere). Customers then get agitated and aggressive, making this a pleasant, relaxing experience for all (cynicism on high alert). Granted now there could be sick workers in flu season, and Louis DeJoy at the federal helm has wrecked this service, but still.
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December 2022 by Freya Mars
Got a PO Box here bc packages kept getting stolen from my home and USPS refuses to do anything about it if packages are “delivered”. I only chose this location bc it was close enough to where I live and it was the only location with PO Box size box that was affordable. My packages have been delivered for 2 days, I’ve showed up 4x, and they still haven’t sorted the packages. When I went in today, the staff was rude, first telling me they’d try to look for me, then getting huffy when I told the lady “good luck” after she repeatedly said that there were a lot of packages. She wanted me to leave and come back a 5th time. Don’t even bother getting a PO Box here. You will waste a lot of time taking trips down to an empty PO Box.
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October 2022 by JNko H.
Even though it can get crazy there... the workers do a good job. There's a larger black guy and lady (Trina) and someone else who usually get the job done. Just be respectful. Be ready and prepared.
