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August 2023 by Kyree Smith
All the reviews are true, from the language barrier to the rudeness and the spread of misinformation all around a terrible experience. All to ship one package that shouldn’t have cost no more than $7The lady at the register doesn’t even know how the system works and will try to upsell you on shipping cost even for tape and to use the pen at the counter.I only came here as a last resort because I was in the area but never againTake it from me and the other reviewersPLEASE go somewhere else!
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June 2023 by Richard In
haters, karens gonna hate! great service!
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January 2022 by Sheila J.
Post office at 9201 International Ave. in Oakland California has to have a very incompetent employee they need to put someone that is competent in there they do not answer the phone or anything thank you
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September 2021 by MADAME MAGMA
If I could give ZERO STARS I WOULD THIS PLACE SHOULD BE CLOSED DOWN TOMORROW THEY ARE THE WORST...
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May 2021 by Areaman LGD
Badness. I am in town for business and ordered some items from Amazon. I should have recirved them today.Unfortunately, they were sent via USPS.I got a prompt they were out for delivery early in the morning.Then, at around 11:30am, tracking shows that package was undeliverable. Mind you, I'm staying at a local hotel with a front desk that is open and manned 24 hours a day.At around 4pm, Tracking shows that the packages have been delivered. This is a lie. I checked with the front desk and they said that no packages we’re delivered from USPS.This has happened with USPS many times before. I believe USPS does this to indicate to Amazon that they deliver packages on time.I contacted Amazon regarding this. They said that they would deprioritize USPS as a carrier for my account. I recommend contacting Amazon and having the same done for your account.
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April 2021 by Gentry Smith
Horrible and Insulting. The USPS needs to allow a company that understands customer service do a leverages buyout, and retrain employees.
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April 2021 by Adriana M.
I am very disappointed in this post office. I was happy to go send a package as I am starting my online bu
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June 2020 by connie 510
(Translated by Google) I sent a regular mail to San Fransisco and I did not arrive it was two Safeway cards of 50 dollars each and it is the date and it has not arrived and the worst thing that I hand it to the person who is in this office is a Philiphina and even shook my letter that carried the cards pay for the stiker was the date of June 3 I don't know what happens with that not good I'm dissatisfied(Original)Envíe un correo regular a san Fransisco y no llego era dos tarjetas de Safeway de 50 dólares cada una y es la fecha y no a llegado y lo peor que se lo entregue en las mano ala persona que está en esta oficina es una Philiphina y hasta sacudió mi carta que llevaba las tarjetas pague por el stikerfue la fecha del 3 de junio no se qué pasa con eso no está bueno estoy insatisfecha
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November 2019 by Elliott F.
I tried to mail a package today and because it was too big to fit in their bullet proof lazy Susan the completely rude staff member refused to allow me mail it. Outrageous.
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October 2019 by dimaggio Bell
Good service! Did a good job cleaning it up. Lady behind counter gives a personalized service to box customer. Always know where my package is
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September 2019 by Jeanette Patterson
They don't even answer the phone, rang over and over until I have to go down there
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April 2019 by ella bananana
Not even answering phone calls
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March 2019 by Kim O.
Hateful woman Closed early AGAIN - before 5PM! Government offices should not be allowed to close early without prior notice. Our time matters too! Woman with white streak in hair and never has it combed, but pulled back. She's hit n miss on the nasty scale and how she treats customers. Folks please start calling your post master about these types of issues. If we are aware ahead of time we are going to be treated this way - we can chose to go to other post offices.
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March 2019 by Jaime
ABSOLUTE WORST SERVICE EVER! From both the man and woman with the mustache at the register. They are downright rude and seem like they hate their job and their life. I have no idea why they are still employed with customer service that couldn't even serve a rat properly let alone a human being just wanting to send their packages. The lady (man) with a mustache basically threw my package back at me and refused to help me because I was unaware that i grabbed an "overnight express" sticker rather than regular mail sticker, she also questioned "Is San Leandro not open today or what?" because I wasn't from Oakland but I work in Oakland down the street which is why I went here (unfortunatley). I will NEVER use this post office again, Just the absolute worst customer service
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February 2019 by Gustavo R.
They got some pretty d*** people working here. I went to go drop off a package that I needed to send out internationally. The guy who helped me said they couldn't hold letter because I had just missed the cut off for international letters and he couldn't take it because they can't "hold" mail. YOU ARE THE POST OFFICE!!! That's what you do!!! You accept and send mail. No wonder this place is always empty. Service is horrible and people working there look like they hate their jobs. Go somewhere else.
