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March 2024 by Sheila R.
you people hired kids to run this store. nasty attitudes, unprofessional and know nothing about their products or profession. i plan to file consumer fraud against walgreen and american express. i have purchased 3 cards in two (2) days which i can't use because no one takes american express gift cards anymore. which i believe walgreen's knew but still selling american express cards to consumers and cheating us, which we have to discard because unable to use. walgreen's won't take them back because american express and walgreens have already been paid, why pay us back. lyers and cheats!
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March 2024 by Froggie V.
Absolutely incompetent pharmacists. I spent 3 days making phone calls trying to figure out why I couldn't pick up my essential medications at this location. Turned out the whole time the little girl behind the counter just didn't know how to bill my insurance properly. I had to skip work for 2 days in a row because these people don't know how to do their jobs. Not worth the hassle.
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March 2024 by Donald Z.
Closed at 7:53 Instead of 8. Employees watched me stand in front of the gate and still choose to close early than they should. Bad business practices, causing inconvenience.
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February 2024 by .Alan Y.
Don't come here u less you wanna get robbed twice. Came to get some Tums and it smelled like someone just smoked a fatty. Picked up my Tums and looked at the pharmacists behind the glass. They're all wide-eyed, staring out like they're in jail (in a way, they are). Started down the toothpaste aisle and there's a guy stuffing boxes into his backpack. It's not my problem and I don't want to make it my problem so I turn around and head down another aisle. As I'm spending $10 on my $5 bottle of Tums, security dips down the shoplifter's aisle. I buy my shit and leave. Unfortunately, the shoplifter is kicked out right behind me. This fool is literally breathing down my back. I turn and he follows. I look at a woman and her eyes tell me this guy is right on my back. So I whip around and say "WHAT YOU ON BLOOD?!" Guess that threw him off cause he stepped back a second and laughed sayin "Blood? You Black?" I beelined towards some empty cop cars and he stopped following me. I'm not one to be scared of walking around anywhere, but I was surprised to be picked out as a potential target. Anyways, shop at your own risk over here. Lots of troubled folks looking for more trouble at all hours of day. Don't expect anyone to intervene on your behalf.
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February 2024 by Howard Grove
If I don't have to come to this one I don't. The cashier was rude, handed me the most raggediest 5 dollar bill she could find. I had to ask for another bill. Really?
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January 2024 by Mark Mosley
This Walgreen's pharmacy branch is dreadful. They call you in to pick up your prescription an when you get there they tell you that it is on back-order. Then it takes them weeks for them to get around to filling it. They have an aggressively unhelpful staff.
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November 2023 by Carlos T.
Some top service and friendly staff. I always appreciate them for how convenient they are.
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September 2023 by vincent hammond
Customer service was so rude, I called and they answered the phone and threw me right back on hold
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July 2023 by Yang Y.
Very supportive staff and store is clean with all kinds of daily necessities and prime location. I went to Walgreens to buy some Ticonderoga pencils and immediately spot the pack after the security showed me the precise shelf area.
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July 2023 by Saqib Hasan
Tried to prescribe a family member a simple antibiotic (as a licensed board-certified medical doctor) and the pharmacist told me it’s unethical, despite agreeing that the California Medical Board allows prescriptions to family. The pharmacist’s ego is greater than his desire to help patients and he is not the best people person. Will not be coming back nor sending any of my patients to this location. BTW - The pharmacist’s name is Raymond Lau - and this is NOT the first negative review about his level of professionalism.
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June 2023 by Franklin M.
As usual we found exactly what we were looking for and a whole bunch more. They have a security guard which is much needed these days and he was actually a very nice man as we spoke with him while shopping.
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June 2023 by Femi O.
Without a doubt the worst Walgreens I’ve ever been to. Nothing is ever in stock and the line takes forever. Close this place down
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April 2023 by Jamila W.
if i could leave zero stars i would i used my card here on april 2nd because i need to grab a few last minute things for an event they must of had one of those scammer things the very next day 3,000 gone off my card and this is the only place i had been outside of my normal always in oakland only use cash in oakland beware
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April 2023 by Sydney J.
I stopped by this Walgreens since I was trying to use a $10 rewards (Walgreens Cash) for purchase of any amount promotion which was expiring soon. I decided to buy some bandages and fortunately they have a decent array of items offered even though it's a relatively small store due to being located in downtown Oakland. However, when I went to check out, I noticed that only $3 of my Walgreen cash applied to the $3.30 total of the purchase and I asked the cashier about it, saying I thought I'd had over $21 in Walgreens Cash that I could use. They responded that I had already applied $3 in rewards and that "it's just $0.30," in a tone that was rather dismissive. I paid for the remaining amount, and later I double checked my emails and found in the small print that the reason $0.30 wasn't covered was because the Walgreens cash cannot be used on sales tax. But I really wish the staff had been kinder and cared to explain this to me when I was asking a genuine question out of ignorance, rather than seeming to insinuate that I was being difficult when I asked about the remaining $0.30, although I can understand and sympathize with having your patience run thin in customer service especially since this is probably a fairly high traffic location. Also, this location has a lot of products especially in the health/medication sections that are blocked by plastic and which have a message saying that in orders for Walgreens to keep its prices low, they had to increase their security measures. I do not feel it conveys a welcoming atmosphere to customers when it's very clear that the Walgreens store ownership assumes that some people coming into the store are just there to steal stuff.
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March 2023 by Macharria Holmes
One of the worst customer experiences I have ever encountered dealing with customer service. I asked for and inventory on an item and before I could finish my sentence Mariam, shift lead, showed me attitude and unprofessionalism. I came see if there was an item for a funeral I was attending and she made my experience worse. I will never go to this Walgreens again. I asked to see if there was another size bigger in the back and she flat out said NO! And she will not look. Worse experience ever after a full day of work and a funeral on the way.