-
September 2025 by Min You
Fantastic service! I was so impressed with how promptly they responded to my issue. I called needing tire repair due to nail puncture and they got me in immediately twice within a week. The team was honest, and the final price was exactly what they quoted me—no surprises the first time and it was free the second time! It's great to find an auto shop you can truly trust. I'll definitely be back for any future tire needs
-
September 2025 by Sayed Kawos
Horrible experience, mom’s tire was flat because of a nail. I brought in the wheel and tire and they told me to wait an hour someone to just plug it and they gave me an attitude. Seems like every time I went to this shop I was kicked to the curb. Either their mechanics suck or they refuse to care
-
August 2025 by Rick DeSoto
All ways the best service. One of my air pressure sensors was not working. Dashboard kept say low pressure warning. Took to Les Schwab to have my air pressure checked. Tire pressure was fine (New BF Goodrich's on my Ram 1500). Made a appointment to have sensor replaced. The cost was unbelievable low. Thanks
-
August 2025 by Rick Whicker
I was told a different price over the phone than what I ended up paying. They also charged me separately $440 for the front tires, then $440 for the rear tires (a total of almost $900) for two hours of labor!?
-
August 2024 by Matty L
Did an amazing job on my wheel alignment my car drives straight now . Great customer service!
-
June 2024 by Rod Romo
This is a place where the service is as good or better than the actual product. When I have tire issues I am never bothered and look forward to some of the very service & support of ANY PRODUCT.
-
May 2024 by Brad Burch
very friendly and knowledgeable people. They know their tires. And there are some really good deals there.
-
May 2024 by Katherine Torres
Please share to spread the word.
I am warning as many people as I can - do NOT take your vehicle to Les Schwab Tires in Oakley, CA.
In April 2023, we had a rear brake job done on the truck. In July 2023, we did the front brakes. All was fine until March 2024 when the brakes started to squeak again. At this point, we only had 7,000 miles on our truck since the July 2023 brake job - good news - our brakes were under warranty and replaced for "unusual wear". Exactly one month later, 4/18/2024, the brakes started to squeak again. Because we we're still within the 50k mile warranty, we took our truck back. Les Schwab took a look at our truck, and sure enough, we had unusual wear again.
Fast forward to Monday night, 4/29/2024, we start to smell burning rubber and more squeaking. We were able to make it home, but decided to take our truck to the dealership, Winter Chevrolet. Winter printed this report for us. Not only did Les Schwab install the brakes incorrectly, they also used the wrong parts (parts that were not meant for a 2018 Chevrolet Silverado) - they used the wrong size rotors, missed screws that were supposed to be installed, and used parts with no tracable serial number.
Because of the negligence of Les Schwab, we were without a truck for 3 days and we spent $3800 to rectify the damage. Yes, I have sought legal advice, and yes, I am filing a suit in small claims court for monetary damages at the advice of the lawyer. Les Schwab is refusing to pay the cost to Winter Chevrolet for the damages they caused, and they refuse to refund our money for the two initial brake jobs done in April and July 2023.
Jesse at Les Schwab also accused Winter Chevrolet of falsifying the report that they gave us and they claim there is nothing wrong with our truck.
The problem has been resolved but this has cost us over $5,000.
Please do not trust Les Schwab with your vehicle or your lives.
*Photos were taken by Winter Chevrolet.
-
May 2024 by Steven Rogers
Top notch tire company with great service! I'm never disappointed when I go there.
-
May 2024 by Charlie Chadecali
Bad service,Bad personality for the front desk cold and lazy
-
May 2024 by Chris white
Came in for an issue with my tire. Set an appointment for the following day. I came in the following day, and my car was immediately worked on. Great customer service and at a good price.
-
May 2024 by Brad's Boat Systems
Great service. Kept me informed of progress since there was a rusted, stubborn nut to adjust the alignment. Got it almost perfect and driving perfect again and not wearing front tires. I'll be back for sure. Plus they are close by right downtown Oakley.
-
April 2024 by Victor lopez
Never again waited almost 4hrs for a flat tire that had a nail in it and then when he was done he just left never letting me know he was done. I wouldn't recommend truck drivers doing business here.
-
February 2024 by Robert Weder
Real Nice.... Was very impressed. It was a easy process for 2 New motorhome tires 10ply. They didn't have my size in stock but Julie said she could get them ether later in the day or the following day. Julie called the same day and had my tires.. The best Customer Service I've seen in a long long time... Thank You Julie your Awesome...
-
February 2024 by pat byrne
Drove by there
