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March 2024 by Kasiana McLenaghan
Folks here were great with my grandmother’s medications, but a nightmare with mine. I phoned in a new Rx on Monday, went in to pick it up on Thursday to be told that they didn’t stock it. Also that my insurance didn’t cover it, and there was no generic. Which is obviously not their fault, but one of the pharmacy staff added the editorial that this was a really new medication and why didn’t I get something else prescribed? Which….I’m sorry, what is the point of developing new medications if you’re not actually allowed to use them? And how is that opinion helpful, or any of your business? Anyway, fine after all that I called Rite Aid which did have it in stock, and the Medecine Shoppe said “great, well fax it right over.” I am now at Rite Aid, they have no fax from the Medecine Shoppe, and the pharmacy is closed until Monday.Long story short - this place is convenient in Ojai, but it has been difficult and unresponsive to actually get my Rx filled. I’m going elsewhere in the future.
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December 2023 by Van Roaming
Natalie, Thank you for being amazing.
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March 2023 by Sing _.
UNWELCOMING-BAD There is this middle-aged red-headed woman who made my visit heavily uncomfortable as she usually does. She is aggressive and super unwelcoming. She talks badly about her own clients IN FRONT of them. And has shown me and my family horrible service numerous times, even talking bad about us in front of us or as we were leaving. I'd recommend going somewhere else if you want a good, fast experience. To this day I'm curious as to how she has not been fired. People really need to do better. Kindness is a minimal thing to ask, especially if it is your job and you work in a customer service-oriented practice. It would be fair if she had received the same negative behavior but me and my family have always been kind and she has not. I work in a customer service job myself so I know how hard it can be but that gives you no right to be rude to customers and clients unless necessary.
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February 2023 by Mary C.
I entered the pharmacy and stated in full view of the owner that I was there for a Shingrix shot. After filling out the paperwork and paying $199.99, I was instructed to sit in the waiting area. Very few customers entered while I waited for 45 min to receive the shot. Finally, I asked a girl if anyone was aware that I had been waiting for 45 minutes to receive the shot. She said she would remind him. After another 5 minutes, the pharmacist appeared with the injection paraphernalia and apologized for the delay. He asked if it was my 1st Shingrix with seemingly no record that it was my 2nd shot there. My husband and I are 80 years old. For our 1st shot, we waited 1 hour and 10 minutes. This lack of thoughtfulness, especially at our age, is very poor service. I will look into the practicality of doing business with Medical Arts Pharmacy of Ojai as Rexall has just closed shop. My review truly deserves no stars.
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January 2023 by Darryl Bosson
Medicine shoppe always calls me when I have prescriptions there and they're always very helpful when I have to call them.
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October 2022 by Holly Meadors
Well stocked, friendly staff, excellent customer service.
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February 2022 by VCPunk805
I called in my heart failure medicine and anxiety medication and I’ve have them not refill any but only the two sent in for anxiety and even that is special noted that I can only have Green Stone ,not only I my father as well and what happens is every so often even if they have the green stone generic for my dads and for me the brecks generic they are filled with the most low cost powder falling apart cheapest medication gen you can get and this is horrible because if insurance or you pay out of pocket you expect quality meds Ojai Medicine Shoppe stop buying the cheap meds quality is why so many go to you for medication just saying it’s even noticed on the scripts by my father and my doctors :/ might just start going elsewhere …still waiting for heart med refill
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February 2022 by Ophelia X
Fast covid tests
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February 2022 by Jesus escamilla vigil
(Translated by Google) very expensive(Original)Muy cara
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February 2021 by FRED W.
Great local pharmacy service that has always been prompt and helpful. The counter staff are always patient and pleasant.
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January 2021 by KJ K.
Today, as I was looking for a toothbrush at the Medicine Shoppe, a maskless woman invaded my personal space, so I said (not unkindly), "Shouldn't you be wearing a mask?" To which she replied. "I wear a mask all day, and I'm going on break -- is that OK with you?!" Well, NO. It is NOT OK with me that an employee IN A PHARMACY goes maskless INSIDE her place of work! Needless to say, I will now be taking my business elsewhere. (Two stars given because the rest of staff we're competent and masked.) Still shocked a member of the medical profession would be so careless and rude!
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November 2020 by Mallory M.
My go to Pharmacy for all my Prescriptions and Over the counter items! Absolutely love the staff!
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September 2020 by Debra M.
Don't count on Medicine Shoppe to deliver your medicine. No notice that they were not able to deliver and medicine was needed before morning. Thank goodness I called just before 6 to find out that they were not going to deliver.
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January 2020 by Brad boyd
Courteous. Polite Staff. Good Service
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November 2019 by Doreen Lowman
A bit pricey
