Ojai True Value Hardware is a local hardware store known for its helpful and courteous staff, who provide knowledgeable service and are willing to go the extra mile. Customers report great experiences, noting the team is nice and assists with carrying heavy items. The store offers a wide variety of products, including a notable small gun and hunting counter for services like renewing licenses and purchasing tags and ammo. Staff are recognized for their expertise in resolving issues, such as correcting errors from other stores. While the atmosphere is generally positive with good spirits, there are occasional notes that a manager is not always present. The store is appreciated for having unique items that other local chains may not carry, supporting community needs. Overall, it is viewed as a valuable and well-stocked hometown store with top-notch customer service.
Shopping here is great! Friendly staff and they know where everything is. In addition to the normal stuff they have lots of little odd things that you can’t find at the big stores.
July 2024
We stopped in to pick up a few supplies for camping like firewood and propane. This is our second time picking things up from the store. Everyone at the store was so helpful and nice. It was a great experience.
August 2023
Your best bet when looking for specialty hardware .
