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November 2023 by jake Lascala
I went in today 17th of November 2023 and spoke to the rudest lady at the counter. I asked if I could see a manager to speak to them about a product and she said no. I asked if there was an email or number to set up a meeting for next time and she said no. I think because I have an Australian accent she was not interested. She should be sacked.
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October 2023 by DIO MARIN
I have been in this store before and was quite amazed on the variety of stuff they have, I’m specially thankful and excited for the small but great little gun/hunting counter they have, the last visit renewed my hunting license there and purchased deer tags for A zone and D13 zone, that was pretty cool to be able to do that their, but todays visit was great, I went in to purchase ammo which I had already tried to do at Big 5 but was denied, I was pretty sure the lady at Big 5 had made a mistake on putting my information into the DOJ computer, which is the only reason I could be denied for purchasing ammo, I let the true value worker (which I’m pretty sure was the owner) know that I had been denied at Big 5 and he took one look at my drivers license and knew the mistake the lady at Big 5 had made, I purchase my ammo at tru value no problem, thank you True Value
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September 2023 by Sharon V.
It was Labor Day weekend, we are 200 miles from home and my child's braces broke while eating lunch. We tried everything but we could not get the wire out. Called her orthodontist and she said to go to a hardware store and purchase a pair of wire cutters. Sanitize them really well and then we should be able to cut them for her to go about her holiday weekend without wire poking holes in her gums.With the help of Yelp, we were able to locate a True Value Hardware a few minutes drive from where we were dining. Upon entering the store, we were immediately greeted and he asked us what we were looking for. We explained our situation and he walked us to the area where there was a wall of wire cutters. Unfortunately, we could not find one that would be able to cut through the wire but he and another gentleman did everything they could to help us find a solution to help my little one. We left empty handed but really appreciated the help and time the team here dedicated to helping us. We really appreciated it. Thankfully, later that evening and several long hours later, we were able to get the wire out without the need of tools.
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August 2023 by Cori
Your best bet when looking for specialty hardware .
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May 2023 by William Holden
They don't get especially happy when I work on my mobility assistance device in the parking lot but they've got good spirits and good hearts and seem to truly try to the best of their ability to satisfy the needs of the community
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April 2023 by Marcia Cortinovis
I like there, the attendants are friendly and helpful to show exactly what we need
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March 2023 by JF Gunter
This time I needed to seek advice from the OTHER hardware chain in Ojai. I was glad to have patronized the both. Monopoly sux! Only True Value had a "magnetizer" for screwdriver tips (to ease small screws into tight places)
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November 2022 by Carol Reid
Great old-school hardware store.Love it!
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September 2022 by Chris Merkley
The staff are very friendly and helpful. They will even talk you thru a DIY PROJECT. Friendly Shop in OJAI.
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August 2022 by CC L
The store is big and bright and has most everything and most of the staff is friendly but there is one guy who is always there who is stuck up and unfriendly always.It’s closer to my house than other options so I kept going back but now I go elsewhere for the service.
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May 2022 by Jeffrey Blair
Good selection of goods for being a relatively small store. Prices are also reasonable and often as cheap or cheaper than Amazon. Staff is friendly.
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May 2022 by christine beirne
I've been here quite a few times. The employees are always helpful and very knowledgeable. What is even better - if they don't know - they find out.
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April 2022 by Justin Garcia
Cool little hardware store, Friendly people who actually want to help you. So if you got a project and want some pointers go to Ace.
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March 2022 by Andrea Drost
Really friendly helpful staff, what I really appreciated was, I still wear a mask, I know it's not required, so when I walked in, the guy who approached me to help put his mask on , that was really nice and respectful.
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February 2022 by Christopher Grant
Convenient hardware store in the Ojai valley Vons shopping center Can sometimes be limited on choices because if it’s small size but they do a good job and services fine
