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December 2023 by Kira S.
Love this store so much but No internet site...cannot drive from orange county very often so quite disappointing .
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October 2023 by Alma Valenciano
Cashier could be more helpful, as i would've bought more if he'd helped me carry things to the register. As it is, i only have 2 arms.
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August 2023 by Amanda M.
very rude, karen like "boss lady". Buyers beware. Sold us a juvinile rooster as a hen full price. once confronted, karen mode was activated & she stated she knew what she was doing and didnt need us to explain how to tell if its a rooster.... i will always choose to drive to GOLDEN STATE HAY IN SANTA PAULA, just to avoid people like this lady in this store. RUDE RUDE RUDE. stated "this will be the only time i do this" because she knew what she did & believe me lady, you lost some good clientel. us n our farm go where we are valued. this place is only about the money, not the people.
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June 2023 by tony lindsey
Excellent customer service
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May 2023 by Rina E.
not sure what's up with all these bad ratings but we have been shopping here for over 5 years and have never had a bad experience!! we've bought all our hens from them and they are healthiest and happiest girls! we buy horse supplies, bunny supplies, and shavings from there weekly! we love this store and all the employees are just the best! especially sam! so helpful & knowledgeable especially when it comes to animals! love supporting our local feed stores!
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April 2023 by Matteo Capanna
This was a great place to visit while in town, friendly help people, nice things to buy, and one of the funniest geocaches I've ever seen. Stop in for a good time and so great supplies and decorations.
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April 2023 by Elise Ross
Had all of the horse care products I was looking for at competitive prices. I was able to pick up the items then and 6 having to have it shipped and wait a few days, or drive out of town.
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April 2023 by enzo guy
Nice old town pet shop.
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December 2022 by Margi C.
They should not be selling bunnies and guinea pigs and keeping them outside in pens. The animals don't look good. I won't buy anything from here anymore until they stop this. The shelters are loaded with bunnies and piggies that people dump after buying at places like this. I hope they reconsider and stop selling bunnies and piggies.
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November 2022 by Janelle S.
They clip tail feathers off of roosters so they can pass them as hens. When I realized that my first bird was a rooster I brought it back that day ! The woman made me repeat what I said as if she was acting like she didn't hear me. Gave me attitude from the start. The next bird is the one that I realized the tail feathers were CLIPPED OFF. It's as good as a business trying to sell counterfeit goods. It's a felony
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August 2022 by CC L
So glad to have this place in town. An Ojai institution and the prices aren’t bad like most shops here.
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April 2022 by Lynn E.
I wanted some information on the brand of soil amendment they sell here. I asked the girl working and she said I don't know anything I just work here. I spent quite a while picking out my tomatoes even though there were no prices anywhere. Seven dollars for a 4 inch pot!? I bought three anyway and one was very dry so I asked for a little water. She pointed outside and said there's a hose. What do you want for that kind of money..Customer service? Product knowledge? Don't be silly. Nice selection of tomatoes though.
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April 2022 by Rynn N.
After several people telling them how bad it is to keep guinea pigs and rabbits together, they still are. They could have easily moved the guinea pigs to the other pen.
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February 2022 by Rynn21
Please do better than chain stores and not breed/sell guinea pigs and rabbits. Shelters and rescues are overwhelmed. There's been even rabbits housed with guinea pigs which is a bad idea. Adopt, don't shop.
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December 2021 by Cheryl Vignoli
I was treated with care and respect. They took the time to look for the perfect dog food for a dog on a Cushings diet ?
