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August 2023 by Elizabeth A.
I took my 60 year old Schwinn to them. They found issues that made the bike unsafe to ride and helped me find a place to get it fixed. They were helpful, patient and fun to spend time with. They gave me great service and their costs were fair. I highly recommend them and will go back to them.
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February 2023 by Ryan Fitzpatrick
I recently purchased a pair of skis and bindings from Olympic Valley Ski and Bike, and I couldn't be happier with my experience. As someone who recently recovered from an ACL surgery, safety was my top priority when looking for new gear that would compliment my ski ability. The staff at Olympic Valley Ski and Bike listened carefully to my concerns and wants, and took the time to recommend several options that fit my needs.What really set this shop apart, however, was their willingness to let me demo the gear before making a purchase. This allowed me to get a feel for the equipment and ensure that it was the right fit for me. I ended up buying the gear that the staff recommended most, and it has made a world of difference in my skiing experience.The staff at Olympic Valley Ski and Bike are extremely knowledgeable and helpful, and their commitment to selling the correct gear is evident in everything they do. Plus, I had the pleasure of meeting their adorable dog, Klondike, while in the shop!Overall, I highly recommend Olympic Valley Ski and Bike for anyone in the market for ski equipment. Their personalized approach and dedication to safety make them a top choice, and their friendly staff and adorable shop dog are just the icing on the cake. Five stars all around!
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February 2023 by David Chong
This place is the shop you want to visit near Palisades. Their demo fleet is awesome. They've got all the skis (Atomic, Moment, Line). Tons of brands that other shops doesn't have available.They're also that place that will get stuff to work for you. I needed new pole baskets are went to a handful of shops that only sold certain brands or new stuff. Mike's had a bin of baskets they were willing to jam on and see if they fit.Really down to earth, real people.
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January 2023 by Isabel Slaymaker
This place is the best! Small, locally owned, friendly, helpful, Knowledgeable staff and very timely. Nick is a genius and helped me with a tricky binding problem when other shops had told me “not possible.” Thanks!!
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January 2023 by Bryant Mccarver
Amazing ski shop. I've driven by this shop hundreds of times and finally needed binding mounted. Super helpful and friendly staff. Met the owner and his dog too. Just a great "old school" ski shop with all the cool stuff.
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December 2022 by Benjamin Mathes
Great selection, good service, friendly locals, and a couple of good dogs hanging around the shop. Hard to get better than here.
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October 2022 by Ryan K.
Open October while all the other guys are closed and prepping for the ski season. These folks are dedicated and grinding! Keep it up! Had a wonderful experience renting two electric bikes for two hours.
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June 2022 by Rhee Braby
We were visiting the area and planned to rent bikes from another store who's website said it was open and so did the door but no one was there to help us. We called Scott and he let us know the trail went all the way up the canyon. He helped my family of five with bikes, helmets and a trailer. Everything was well maintained. Scott gave us a lot of history of the area. It was a great experience.
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May 2022 by Sam Christie
Appreciate it is independent and am grateful for those stores.The guy who had hurt his leg was delightful and gave kindest honest most helpful service.I didn’t get the same feeling from the other person- ironically get the guy who hurt his leg to help…
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April 2022 by Tomasz Poplawski
Integrity. They quoted their price for ski tuning but said I should pay in the morning because they don't know what the technician would charge in addition for a base repair. In the morning, they charged us more than agreed upon for tuning. Stay away or make sure you have everything in writing.
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February 2022 by Chris Pomeroy
Bought tons of stuff here helmet, clothes, multiple skis mounted and tuned/stoneground. Techs are good, even did a great job repairing some rock damaged edges on a pair of skis. Over the summer we've even rented some bikes here. Great local shop highly recommended.
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January 2022 by Maureen O.
I had a pair of skis I was going to throw away because I left them outside for a long time, and I brought them in. The technicians here are excellent, professional and so very kind. My skis look amazing, totally refurbished. Thank you Jay and Evan, I appreciate your help so much. This place is the best, DO NOT go anywhere else.
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January 2022 by B Jung
Integrity. My family rented ski equipment for my daughter and all I ask is for the guy in the store to set up my daughter for skiing because this is not my sport. I like archery. During the ski set selection, my daughter chose a less expensive pair of skis. I walked around the store to shop. Later, my wife gave me the invoice for the rental deposit, but no copy was offered or given to me. She asked how much the rental fee was and I didn't check. I just trusted the store to get it right. So, don't most of you do the same? When we returned the skis I saw the same salesman, greeted him, and set the equipment down where he asked me to put it. He took a look at them, glanced at the receipt, asked me if I wanted it and gave it to me. When I returned to my car, my wife wanted to see the receipt. "They overcharged us over $50" she said and returned to the store for a refund and got it. The following day, after returning home, we talked about this incident. clearly, this salesman should have noticed a discrepancy when he wrote the invoice or after he looked at the receipt and equipment (which I saw him do). He deals with these products all day, for the whole season, and for years (I've seen him in the store). I'm saying to myself, "do I have to check my invoice every time I rent here because I might get swindled? This guy knows his prices.." I expect to be treated honestly and fairly like everyone else should". My wife had a separate conclusion, "how many people are being overcharged like this?" To conclude, I don't expect to return to this store because the people here will overcharge you when they can get the chance.
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January 2022 by Burbank J.
Integrity. I read the poor reviews and I yes, the staff there don't wear masks. I don't care about that but if it bothers you, then just don't go there. As for myself, I'm upset because I was overcharged for a more expensive set of skis that my daughter didn't want and had chosen a less expensive set. Now, some would say it was a mistake. But, the same salesman looked at the returned skis and the receipt before handing the receipt to me. With his knowledge of his product, prices, and years there, the chance of him catching any mistake is slim. I think he knew I was being overcharged and didn't say anything. It's just that my wife looked at the receipt and knew right away that we were being overcharged. We did get a refund but now I don't trust the stores honesty and integrity. Do I have to check every charge with them that closely? I'd rather just deal with someone honest. Should I make an excuse that I should be overly friendly? I'll admit I was quite neutral there. Skiing is not my sport. I was there to just get my daughter setup and treated fairly like anyone else. Apparently not. As my wife said, "I wonder how many other people this store does this to?"
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December 2021 by Palisades Press
Best equipment for the serious skier, coolest people to work with, and the ultimate location - at the entrance to the Palisades Tahoe parking lot. Also, workplace of Klondike (part Wolf, husky and malamute).