-
March 2024 by Patrick White
Can’t say enough good things about this place, and especially the staff.We were supposed to stay at an Air BnB but the lock code we received was wrong and the host didn’t answer their phone for three hours. At 9 PM we had to find alternate lodging.Thankfully Plumpjack had a room open. Both that night and in the morning, every single staff member we interacted with was kind and helpful, going out of their way to help us however they could. They made our stressful travel issues so much easier and I can’t thank them enough.The rooms were great and clean, and the location if you’re skiing is insanely convenient.
-
March 2024 by vesna arsic
My only complaint is that I was surprised there was no hot breakfast served. After 40 years of skiing, mostly in Europe, it is shocking what Americans will accept. This is a top resort town and no real breakfast place let alone in hotel. When I asked, they said post-Covid, they never resurrected it.
-
March 2024 by steve armintrout
Blair, Ben, and Fitz are legendary bartenders. Good chat and unbelievable cocktails. Hard to find at first, but this place is without a doubt the best place to grab a drink after skiing. Honorable mention - best wings in Tahoe (the pickleback) as a local in Tahoe, I’m shocked it took me this long to find this gem. I’ll be back here for post ski grub and nice drinks as much as possible
-
March 2024 by Lars M
I'd give it 5 stars if they figured out a way to keep the downstairs bar area open and bring back the complimentary
-
February 2024 by Liz G
Staff and service were excellent and accommodating of our very last minute reservation.Walkability: Insanely well situated for hitting Palisades with your doggo in tow!
-
November 2023 by Paula Furgerson
What a special surprise and secret find, the staff, room, food and overall ambience made it a fabulous time.
-
October 2023 by Liz Breckner
My husband and I got married at the end of September and still can't stop talking about how incredible our wedding was at PlumpJack. Not only was the venue in the most stunning location with beautiful views (especially with the fall colors), the team we worked with at PJ were absolutely wonderful. I firmly believe the group of people who are tasked with organizing and executing your wedding day can make or break the day, and we couldn't have been happier. We owe a HUGE thank you to Sarah, Bonnie, Rob and the rest of their team who made our wedding day perfect and far better than anything we could have expected.From the initial venue tour, to the many emails to ensure every detail was perfect, the accommodations made, and executing everything seamlessly on our wedding, I can say with full confidence we would do it all over again in a heartbeat. We are so happy with our decision to have our wedding at PlumpJack.Not only was the staff wonderful, and the location super dreamy, but the food was AMAZING. We chose to serve our guests fish and steak, and we were so impressed with how it turned out! We also really enjoyed the drink selections and know our guests did too!If you are looking for a venue that has it all, PlumpJack is the place- you will not be disappointed!
-
September 2023 by steve besio
i really enjoyed my stay. its a short walk to the village. the space is very unique and fells like home. the resturant was fantastic. the staff are friendly and helpfulRooms: i had to remake my bed as the bottom sheet did not cover the bottom of the bed where your feet go. form fitting sheets would handle that.
-
September 2023 by Marisol Heitmeyer
The bed was uncomfortable and squeaky. The water pressure from the shower was low and the shower heads should be replaced. Service was excellent!Food & drinks: Food was great!
-
July 2023 by Martin Gollery
I was there for a meeting so I didn't see the rooms at all. But the food was great and the location could not be betterNearby activities: We did the via ferrata and it was really fun
-
July 2023 by Joy Raskie
Hotel is ok. Would not stay here again in the summer. We didn't realize there was no air conditioning and it was hot. We couldn't open windows until very late after pool closed because of the noise. It was so hot we both did not sleep well at the hotel.1st night called front desk and asked about air conditioning and they told us to turn down thermostat and wait 4 min, did this and called them back and they said wait 15 min. I tried telling the guy they only have radiator heating and I don't think they have air conditioning. I don't think this front desk understood English.Outside of hotel is beautiful and we bought some cool things at the store they have had in the 1st floor which I highly recommend. Location is 5 star as this is right across from the tram and restaurants. If it were winter, this hotel would be great but not in summer.Edit after response from owner. We paid $330 a night for a king room which was your only option when I booked 6 weeks earlier. It did NOT have a ceiling fan and there was no air conditioning. You provided a small black fan about 1 foot tall in which I found in the closet.
-
July 2023 by Anne Leonard
This hotel needs updating. When you walk through the lobby and restaurant/bar area, it feels like you're in a dark maze. There are no elevators, so don't stay here if you're older and can't get a first floor room.Rooms: The rooms are very noisy and need sound proofing.
-
May 2023 by Christopher Bain
The service was fantastic at the front desk, a very friendly environment in general with excellent customer service my wife and I thoroughly enjoyed our stay the restaurant and bar were excellent big thank you to James and the team at the bar. Also, the store was very handy, and again the customer service was fantastic. The convenience of being so close to everything was amazing the rooms were clean and functional.Walkability: Very convenient to all local amenities activities and everything you need.
-
May 2023 by John Hildebrand
I stayed on two consecutive Saturdays at the end of April. The hotel is a gem, it had everything that I needed. Plus the staff is out of this world. They were on top of everything, period. I will return, it is obvious that the staff works hard and takes extra effort in helping guests have an enjoyable experience.Nearby activities: Skiing right outside the front door. Snowshoeing a short walk from hotel.Walkability: Walk to the ski lift from the hotel.Noteworthy details: At the entrance of Palisades Tahoe Ski Resort. Beautiful location.
-
May 2023 by Susan Blanco
The room was very unattractive and sparsely furnished. There were cracks in the ceiling and the furnishings were beat up and old. It looked pretty run down and nothing like the charming room in the photos! The location was ideal and the staff was super helpful and friendly.Walkability: Perfect location right in the valley- ideal for a ski-in-ski-out vacation.
