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June 2023 by Nikki Trip
It is the horrible company with the bad service that I have ever seen. Especially driver Carlos. Stay away guys.
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February 2023 by オリ
Called me to schedule a delivery so I took a day off just to receive the package. Turns out they didn't even receive the package at the post and had no idea how long it would be delayed. How can you schedule a customer at a date you had no idea would be fulfilled? Absolutely ludicrous.
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November 2021 by Nicole Pecot
????⚜
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November 2021 by Richard Chris Aylward
We loaded and shipped U Pack from Chicago to Orange. Everyone was very helpful and service was great. We drove our car and U Pack arrived before us. Very satisfied. U Pack is very large.
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November 2021 by Dana L
The dispatchers Joe and Lloyd helped to resolve a parking issue with my delivery. Great work!
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November 2020 by Viet Pham
Customer service was responsive to my questions and delivery staff were courteous and friendly. Thank you!
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November 2020 by jim stephens
The U pack exercise we've done the last few days went great. Excellent to work with the dispatcher guy.Everything done promptly and right.Feeling like I'm running a freight operation.
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November 2020 by Gal Chen
Moving is very stressful and expensive. The ABF service center up in Washington had great service and I had no problems with them, but down here receiving my UPack with ABF Orange, the drop off was late outside of the time window I was given, and when it was empty and ready to be picked up, they had a truck 'break down' (I found out that was a lie) and they couldn't pick it up until after the weekend. The problem is that it was not my property and I was only allowed to have the crate there for 24h. If they don't pick it up on time today today I may have to hire another forklift company to move it for them. Thank you for the extra unnecessary stress ?
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November 2020 by Renere Lopez
I guess it's true, USP still runs the tightest ship in the shipping business. I personally will never use this company again. I've had 2 shipments that cost our company thousands of dollars from the Sales person not being honest on our shipments. BEWARE...
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November 2019 by Rich Bertram
Good service, good people
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November 2019 by Emmanuel Reyes
Ample parking
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November 2019 by Glenn Lee
The ability to lose freight seems to be a talent of theirs. I ordered furniture from Amazon and I was instructed that someone needed to be home in order to receive my package. Arrangements were made, but the entire day came and went without my package showing up, much less a phone call to explain why. I had to call this company myself, only to learn that my item "could not be found" on their dock. Amazon stepped in to re-order the item, but for reasons I do not comprehend decided to continue using this carrier for delivery. Well, arrangements were made a SECOND time to stay home and wait for my delivery, and wouldn't you know it this carrier has gone 2 for 2 now in losing my package. That Amazon continues to use them as a carrier blows my mind.
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November 2018 by Debbie Roberts
Lost our freight and then blew me off when I wanted to discuss ?!!!!!
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November 2018 by Jack Morales
Pam is very nice lady.
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November 2018 by Tim Townsend
I always get the best service and so much help here great place I pick up Will calls you all the time
