Woodward's Ace Hardware in Tustin is a friendly, well-organized, and helpful neighborhood store. Customers appreciate the exceptional service, with staff greeting them warmly and guiding them to the products they need. The store exudes an old-fashioned, mom-and-pop feel, with genuine smiles and knowledgeable employees who treat customers like neighbors. It offers a great selection of items, including holiday decorations and discounted products, all neatly organized and easy to find. The staff is known for their expertise and willingness to assist, whether helping with DIY projects or providing quick solutions like window glass replacement. Customers often mention how rare it is today to find such fair pricing and attentive service in a local store. Many describe the experience as a return to traditional customer care, with friendly personnel always ready to help. Overall, Woodward's Ace Hardware is highly regarded as a helpful, community-driven store that makes shopping convenient and enjoyable for everyone.
Every time I've gone to this Ace everyone is so knowledgable and have always helped me to get the right parts for the job! Home Depot and Lowes don't even come close!
November 2025
Incredible service . You walk in a person greets you then directs you to where you need to go , where a person meets you and points to products you are looking for . I always tell people great service
November 2025
Very helpful staff. You can always find someone that can help you within a few seconds
