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March 2024 by Kathy Gerakos
I had a great first experience at America's Best in Orange. The staff was was warm and welcoming. Dr Rachel Wu was very good - professional and friendly! I ordered a pair of progressive glasses as well as contact lenses with Andrea. She was great - friendly and very helpful. The cost turned out to be more than I expected, but my eyes are worth it. I can recommend this company and this location without hesitation!
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March 2024 by Mike
Great service
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March 2024 by Timrin
I came in to get a new pair of glasses the other week and while all the staff were very friendly and professional, Arlene the receptionist was the best. Even though it seemed busy, she was very welcoming, friendly and professional and helped with all of my questions. She made the whole experience much easier and less stressful than I thought it would be.
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January 2024 by les rosas
I had a great visit. The staff are professional, friendly and knowledgeable. They got my new prescription figured out and helped me pick out new frames. Everyone is on top of everything going on and are very organized.
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January 2024 by Diane Vasco
The doctor was great, but the whole thing about luring you in with the 79.95 promo sucked. All the glasses we had to choose from were ugly. And even ones that were TAGGED at only 10.00 more were not part of the promotion. We paid for our exams and left with our prescriptions. Now we can find want online for less than they would have charged us for the ugly glasses. We'll never go back again.
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January 2024 by Katelyn Preicado
First time coming in to this office I was referred by a friend and I was able to get a same day appointment and was really impressed with service and staff. Everyone was extremely friendly & helpful will be coming back here next year left feeling very satisfied.
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October 2023 by Marla H
I recently went in for a adjustment on glasses I've owned from the company since 2019 and put new lenses in elsewhere and Maribel was happy to help me. She remembered me from the Santa Ana office and was just a pleasure to work with. I'm so happy she was promoted and I was able to see her again as a store manager great move ? thank you Mari for the service!!
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September 2023 by Raymond Alvarado
The staff at America's Best on Tustin Avenue in Orange, California were fantastic from the moment I walked into the store to the moment I left. Maribel took the initiative to approach me for assistance and guidance. She showed tremendous professionalism and knowledge. The young lady at the front desk was also very helpful in getting me started, looking for material, which I purchased that day. Thank you and I look forward to a long customer/America's Best relationship.Respectfully,Ray Alvarado
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September 2023 by J Acosta
I paid $ 700 for Xtractive transition lenses less than 2 months after purchase I have a scratch in the right lense . After I contacted the store I made my purchases at , worker Marybelle told me my lense would get replaced for free . Now iam just waiting for my lense to arrive it's difficult to see out of a progressive scratched lense . Good customer service ,polite and cares about it's customers. I recommend this store for an exam and glasses purchases .
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September 2023 by Randa W.
I needed new glasses and couldn't get in to my optometrist fast enough. I was able to make a same day appointment. Everyone there was so friendly. I was in and out within an hour including the eye exam.
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September 2023 by Juan A.
I was taken back after my 700$ xtractive right side transition lense got scratched after less than two months of purchase . I called americas best the city of Orange store and the polite staff told me to come in, and see if they could fix it . After being asked if I had dropped my frames which I responded no , I was informed it couldn't be repaired. The manager Marybelle, told me they would replace my lense at no cost to me . I was so grateful for great customer service now I am just waiting for my lease to come in now to get it popped in . Marybelle was a breath of fresh air I didn't really have the 300 extra in our budget right now , nor did I want to go through my days with a big scratch on rx frames I need for daily life . Great staff with compassion for it's customers. I highly recommend this quality store for any eye wear or getting your eyes checked .
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August 2023 by Jackie G
Hilary gave great customer service and helped me with services. I couldn't have asked for better help. Thanks to the staff!
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August 2023 by Julie Feenstra
I WAS JUST AT AMERICAS IN ORANGEPICKING UP MY GLASSES. RODRIGOHELPED ME SO MUCH WITH GLASSESSELECTION, AND FITTING. LEZLY WAS ALSO VERY WELCOMING AND KIND. I FOUND THE WHOLE STAFF THERE TO BE WELCOMING AND ATTENTIVE TO ALL OF MY NEEDS !A GREAT PLACE TO BE !!!
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July 2023 by Jennifer M.
Walked in with my daughters prescription to see their eyeglass selection. I was having a difficult time finding little kid frames locally. I felt they had a good selection and Rodrigo was very attentive and helpful getting her fit and getting her prescription into the lenses that we chose. I went in expecting to spend quite a bit of money and I have to say that I was so confused when he was telling me the price because it was so cheap I thought he was only telling me the warranty price and I kept asking him what the total was. Haha! My children have been wearing eyeglasses for the last eight years and I have never gotten frames that affordable before! I'm very grateful that I stopped in today and will definitely be bringing my other children in just to buy a couple back up pairs for them. No upselling or pushing for things I didn't need. This hard working mom truly thanks you for the service you provided us
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June 2023 by Karen R.
Fast friendly service. Plenty of parking. Plenty of seats for waiting. Decent prices on frames.
