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February 2024 by Kelly H.
Always a 5 star to this place here! I came here today and one of the employees Vanessa is always a sweetheart. She actually didn't realize that when she gave me a sample of a pineapple mango flavor. I knew right away I want it. Love my new perfume and hand sanitizer in the pineapple mango flavor.
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January 2024 by Grace
I am visiting California for the holidays and came here to pick up some gifts for my extended family and was hit with some of the best customer service ever. I asked for some help from a worker, a girl with the green hair—I believe her name is Tyler or Taylor—is so nice and so sweet. She was so extremely helpful and took me to where the items were and even offered to hold the rest of my items from different stores while I shopped here. She ended up checking me out too, wrapping my items to make sure they didn’t break, and having a friendly conversation with me to keep me company while I waited for my items to finish being packed. It was a fast, pleasant, and welcoming feeling to be there. This place is incredible and has incredible service and a selection of items, from stuff for your home to stuff for your body. They should call this place home and body works ??
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January 2024 by Xbox 360
I had a terrible experience with two employees. I was being assisted at the registers by Briana, who was giving me so much attitude and was very aggressive towards me. She was so snappy, and I understand it’s the holiday season, but where’s the holiday spirit?! Anyways, I was short changed, and I’m assuming the manager came over to help Becca, and she had the exact same energy. She was so passive aggressive, and extremely fake that I felt like I should’ve just walked out of there without my money. I put up with so much aggression that I should’ve just left without all my change. Someone really needs to check on their employees and get Briana and Becca a reality check.
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December 2023 by Michelle B.
Worst customer service. I put in an online order at this store because it has "available" the items I wanted. Never have been to this store before and wont be back! I called because my rewards item was deleted with out notifying me and my reward was not returned to my account. When i called and asked about it, shockingly was put in hold then and afressive girl came on the line. Totally hostile. Whem i asked to have the replacement item put in my bag the hostile girl acted as if i was asking for blood. SUPER Poor customer service. When i arrived to the storw the item i was promissed qould be at the countwr for me wasnt there.. told oh you can get it yorself. Then some lie about protecting her staff worst customer service ever! Will never go back to this store not selct this store for online order and pick up! I was forced to put a star, other wize this would be a zero!
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December 2023 by Tri D.
Giving good reviews due to have more candle scent option than the largest bath and body near bella terra. Staff is nice but due to being in the block, brave for the store being super packed. Still, recommend for anyone looking for their hand soap or candles!
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November 2023 by Karen Collins
Rudest Sales cashier I have ever met. Couldn't get into my BBW rewards acc, stepped aside to let her serve next in line. Found the info I needed,& was told wouldn't serve me, I had to rejoin the line. That is not how customers service works.
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October 2023 by Gigi Priol
Bath & Body Works is a wonderfully smelling place with all different scented candles. They also have gift sets already packaged and ready to go. The staff are friendly, helpful, and pleasant.
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September 2023 by Addison
This was an amazing experience since I am from Australia. They have so many awesome products my hands were filled with all the different scents by the time I finished shopping. Would definitely recommend this place!
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September 2023 by Kim Garcia
I absolutely love this store! Usually always get great service, all my questions answered, but my last trip wasn’t so great. One of the workers there •Brianna• all attitude, rolled her eyes at me, when asking questions. So rude, giving me looks while I was walking around, making me feel uncomfortable. I’ve been here many times and never dealt with her, I hope I never have to again.
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September 2023 by Kelly
The atmosphere was welcoming and I felt so happy to be in here! I spotted an employee and she was so welcoming! She also helped me find a perfume that matched my vibe!
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August 2023 by Jenifer Z.
Kayla is the best! She helped me with my shopping. She was smiling and very helpful. I got all my candles and lotions. Spend over $100...
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July 2023 by Sor Ort
Love the lotions, had sanitizers and hand soap
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May 2023 by Unvaso DeDios
They had all the sanitizers with great scents great variety which is why I gave them 4 stars. Prices still high for me. Manager made sure I found what I needed promptly and busy actively answering customers questions.♡♡
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May 2023 by Maria Guzman
Always finding good deals here ????
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April 2023 by Britney M.
Bubbles and good smells! I love walking into Bath & Body Works. It always smells so good inside the store! We were greeted right when we entered the store and offered a bag to put things in. My boyfriend was on the hunt for some soaps. He wanted some soaps that were "manly smelling." lol We found a section with woodsier like smells that were suitable for his needs. He loved the Mahogany Teakwood scent and grabbed a couple of those. We liked the Vanilla Cloud hand soap. This one was a bit sweeter, but not too overpowering. And lastly, he picked out the mahogany coconut. Mostly woodsy smelling with a slight coconut scent to it. The coconut was very light. I grabbed 4 of my favorite body spray, strawberry pound cake. It's super sweet and I love it! Be on the lookout for deals and ways to save. They have great deals that come and go quick! :)