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March 2024 by Faith Yusuf
Awesome place, highly recommend
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March 2024 by Dana Bussey
Great customer service tires in stock in & out quickly highly recommended
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February 2024 by Grace Cagalitan
Awesome, friendly, clean
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January 2024 by Blanca Villegas Ortiz
We really needed tires, but we kept putting it off. After a really bad experience while driving, we decided to bring it into Big O Tires in Orange because, quite frankly, Isaac was very nice over the phone with answering all of our questions over the phone! We did call a few shop around our area, but no one really wanted to check stock, or their prices weren't reasonable. Upon arriving at Big O Tires, Isaac greeted us immediately. Walked with us to the service desk, and we had 2 estimates within 10 minutes. We went ahead and agreed, and even though Isaac offered to call a complimentary lift ride for us, we decided to walk around the area while they worked on our cars. Quotes for the tires were reasonably priced, and as far as service goes, we can't complain. We got tires the same day, a day before New Year's Eve. I'm even shocked Isaac pulled this off! Absolutely loved the customer service at this location. Everyone was super nice. I will definitely be returning to get some recommended repairs that were mentioned to us! If you're looking into getting tires, come to see Isaac at Big O Tires in Orange. Thank you, Isaac!
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December 2023 by Lee Dodge
It was nice to take a few minutes to make an appointment online. Quick and easy
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October 2023 by Danny Eley
The only reason I went there was because it was the closest tire shop off the freeway where I ran over debris that popped my tire. They took 2 hours to replace one tire. My normal shop will have all four tires replaced within 45 minutes. Bunch of guys standing around talking all day. Worst experience at a tire shop I've ever had.
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October 2023 by Sarah Van Overen
I had a terrible experience on Wednesday when I was lied to at this place. I went in for an oil change and they never asked me what oil I wanted in my car and then preceded to put in synthetic oil which costs way more than the conventional oil I always get. When the guy rang me up I was shocked how expensive it was and that’s when he told me he used synthetic oil and that my car “requires it”. When I told him that I have only ever gotten conventional oil in my car, he looked up my records and said that at my last oil change the place that did it used synthetic oil which was a lie because I found the receipt from my last oil change and every oil change I have ever gotten and it has always been conventional. He made me doubt myself. So this guy literally up sold me on a lie.Never coming here again.Update: The company reached out to me and made amends with me. I am satisfied with the way things worked out.
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October 2023 by Carrie B
This place is amazing. My husband and I were in the middle of a road trip and kept losing tire pressure, causing us to have to put in air constantly. We pulled in and they were SO BUSY, but Isaac and his crew got us in, patched, and out in about an hour. And they were all so friendly even though they were so busy. They are amazing here and we will recommend everyone we know in this area to go to this Big O!
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August 2023 by valerie buran
Big O Tires in Orange!! these guys really know what they are doing and very friendly. Gabriel the store manager is awesome!! Fernando did a great job and fixed what was needed and made sure my car was in tip top shape. Thanks guys for a great job.
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July 2023 by miss pam gutierrez
Big O Tires # 005824went above and beyond!
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June 2023 by Patricia L.
Tell me why I make a 9 am appt and a simply oil change takes 90 minutes!!First time at this specific location and I won't be coming back. "Other cars are in the bay" the guy says and I only see 2.Update; Manager Gabriel got my car in and out and I did t have to wait 90 minutes. Thank you Gabriel!The guy who checked me didn't read the notes that my car just needed an oil ...not 4 tires. Thanks again Gabriel!!
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May 2023 by Ron W
Fernando was great! - he took care of me like I was an old friend! We worked me in on a busy Saturday and even had the young guys load the wheel / tire in my car. Great service
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May 2023 by Jon Malkemus
Untrustworthy. Dropped off car to fix a nail in a tire. They called my wife and told her we needed 1400 additional repairs. Total BS. Don’t go here.
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April 2023 by Rosa P.
Gabriel has been fabulous, and so has Tony garcia. They have kept my tires well. I highly recommend them.
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March 2023 by Joe E.
Place is a joke. Came in with nail in tire to get repaired. Was over an inch and a half to 2 inches from sidewall. They Didn't want to repair. Offered to get new tire. Probably just didn't want to do the work and try to up sell us. And wanted us to wait 2 to 3 hours for a simple patch before he told us he wouldn't repair. Went to another tire shop, fire stone down the street and had us in and out in 30-45min. Came in on 3/12 at 10 am.
