CostLess offers very good prices and has awesome, affordable stuff. Customers are happy to have the store, finding great deals and items of great quality. The store is consistently described as very clean, neat, tidy, and organized. Employees are extremely helpful, kind, super sweet, courteous, and professional, even when faced with difficult situations. They assist customers, help get things off top shelves, and know just what to recommend. The overall vibe is enjoyable, with customers really enjoying coming here.