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October 2023 by Isai Garcia Andrade
They gave me uniforms that are super oversized. They were supposed to give me new ones within 2 weeks. It's been 3 weeks now and today when I checked my locker there were no shirts and no pants. Very disappointed.
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November 2022 by Javier Oseguera
READ FULL CONTRACT BEFORE SIGNING!!!!They will play games and never let you cancel.
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September 2021 by Veronica Caloca
Total scam! Two representatives came to discuss about the business and they didn’t even have business cards. I got their number and told them I would get back to them. Never did I, but then they start sending me letters that we owe an outstanding balance. NEVER, have I received anything from this company… no services, no nothing… only headaches. It’s sad how they can make a living by scamming small businesses.
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April 2021 by Henry H.
Negative star if I can. I never signed with them, they were the supplier for the business when I took over. Still charged us for the 2 months we were closed for COVID. Driver said he talked to office manager and said they would give 20% discount and never received credit. Called the phone number on the invoice and spoke to Carlos who said it would take a few weeks to show. 1 year later nothing. Prices increased for no apparent reason besides their excuse that their cost has gone up so they need to raise price in order to cover their expense. Business was slow so we agreed on service once every 2 weeks for a certain price and then the bills come and prices are all over the place. Also took away some supplies promising us more towels which the driver agreed upon then never kept his words. Said we would have to pay more if we wanted more towels. Spoke to driver who reassured me that he will make the adjustment. Month later tells me to call Jason who is the person in charge of everything. Called Jason just to be told that they can't honor the price because they would be losing money and I would have to pay whatever price they are charging. They are pretty much crooks. Driver says one thing, Jason says another, even spoke to someone named Robert who says he is the regional rep and he would say something else. Never got a straight answer and now when I wanted to cancel service they said I would have to pay the remaining 1.5 years of contract which the signature was never mine to begin with. Looking for legal consultation to get out of this crooked company. Also I will attached some of the towels they would send. These are supposed to be clean. This is not the first time as well. Many time I would receive many that has stain or worse.
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December 2020 by Kristen Crivello
This company is horrible they lock is in their shady contract for life the owners are lawyers so they just take everyone to court who doesn't pay... Maybe we don't want to pay because we're not getting what our contract reads!!! seriously leaving two rolls of paper towels is clearly not enough for a week when we go through that in two hours. The driver is great it's definitely management... Shady if you ask me!!!Service: Delivery
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September 2020 by Krow Criv
This company is horrible they lock is in their shady contract for life the owners are lawyers so they just take everyone to court who doesn't pay... Maybe we don't want to pay because we're not getting what our contract reads!!! seriously leaving two rolls of paper towels is clearly not enough for a week when we go through that in two hours. The driver is great it's definitely management... Shady if you ask me!!!
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August 2020 by HistorianGamer T.
They gave us very good deals.Matthew is amazing guy.I negotiated with him this time he gave us a discounts. Thank you so much! You all need to support this company!Thank youThank youThank you
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July 2020 by Wen C.
agree with all reviews。 It has been more than a year since I signed the contract with them. They are a scam and tricks you to sign on FIVE years contract. The general manager Jason is always "on the meeting ". Beware and stay away from this company. Terrible. "-5 ****"stars
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July 2020 by John S.
Worst company with the worst service with the worst contract! Avoid at all cost. This company should be out of business. The clean towels we're always dirty with some sort of grease, the deliveries were almost always late and the order was almost always wrong. When you call the company you first get a receptionist who doesn't know anything, then Carlos or Jason is always in a meeting. When you finally get a hold of either one...it's pure incompetence. During the the Covid 19 closure I advised Domestic the pause the service during the closure. They said "sure no problem. We understand." What they didn't tell me, is during one of the most difficult times for small business they would still charged me for a service I'm not using. You think a company like Domestic would work with a long time customer. My business is on the verge of going out of business every week. NOW, they tell me I have to "buy out" the contract. During one of the worst times for small business. Again, unwilling to work with customers, poor service and incompetent management. Avoid avoid avoid.
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January 2020 by Erick M.
Worst company to sign up with read the contract carefully if you are. It's all a scam beware they are all full of lies
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December 2019 by Tony T.
It appears after ordering all the clothes, texting back and forth with Jayson colton. Owner of domestic. Im still having the issues of being shorted. I thought ordering new clothes would address the issue. I was completely wrong. My advice don't get yourself in the situation im in. I should have done my homework.
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August 2019 by En Lin
Negative star if I can
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May 2019 by Cindy T.
Horrible company!!!! NEVER rent from them!! They lock you into a contract with out telling you. They charge for items that they DO NOT deliver. When you bring it to either Jason or Carlos' attention, they find excuses and blame the driver. Oscar (driver) came in with a hostile attitude to collect check of items that THEY are over charging us on (they NEVER delivered the items). Oscar went off on the owner for NO REASON! We have witnesses. I am tired of calling them and getting NO WHERE!!! They just tell me what I want to hear, or to shut me up. Now, I'm being told that my account is past due, when I was told by Jason it was current. I was told that I could NOT get out of this contract...HORRIBLE service! DO NOT DO BUISNESS WITH THIS COMPANY!! Very inappropriate and unprofessional! I don't now what type of shady business they are running, they are scamming their clients! Mark - what I want you to do is get me out of this contract that we were tricked into signing!
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October 2018 by Jay C.
Zero stars if we could ! They are the worst company we have ever dealt with and we have been in business since 1954 . do yourself a huge favor and DO NOT ever use them for any kind of service uniforms,mops, towels ever .You are better off going with nothing then using this company. You can never cancel their service ever without a huge buyout because they auto renew your contract without telling you.
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September 2018 by George Ogden
Major issues; Appears to be a scam type operation. Poor service and they attempt to lock you into an Evergreen or rollover contract. Their method of operation appears to be in violation of 518 of the California Penal Code. If you have issues, please contact the LA County DA's office. We could never nor would we reccomend this company. Contact for more information.
