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March 2024 by Chris Ju
Do not go this place. Customer service is terrible and never communicated back to me after couple of calls. They never give you full refund.They wont even give me a refund and only offered to give 50% of my money back. This is a joke...Seriously, avoid this store at all cost.
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February 2024 by Robert Ramirez
Bad reviews are a bummer but this location had no shred of organization. I set up a pick up time and got confirmation that it was ready, yet I still have to wait in a line that wraps around the corner on the outside.
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November 2023 by Abel Rico
I came 1 hr before closing and the girl tells me its closed and refuses to help
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June 2023 by Elsie M.
So happy with my delivery from the Orange location! Everyone I interacted with was very helpful and friendly. The delivery driver, Ethan, was on time and efficient with my order. I would definitely order from them again!
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May 2023 by Lynne Z.
Excellent products and delivery. The flowers are so fresh and beautiful. The goodie plate was chilled and safely delivered. The cheesecake and chocolates and chocolate covered strawberries were delicious. The driver, Adrian, went out of his way to ensure a safe delivery and everything was fresh and beautiful or delicious.
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May 2023 by Danell L.
Tustin, CA location - I was assisted by Gabby and Gracie, both wonderful and so very helpful! I wanted to request a morning delivery since my order is going to a school and wanted recipients to be able to enjoy the fruits the same day that they receive it. Gabby patiently listened to me as I was thinking it out on the phone regarding when would be a great time for the teachers and staff to receive their arrangements - she was extremely pleasant and supportive and reassured me they could do a morning delivery without any problem. I decided I wanted to add on a special item and called back. Gracie assisted me this time, also cheerful and friendly and went above and beyond to make sure my special item will be included in the arrangement. So a heartfelt shout out and ALOHA to Gabby and Gracie for your sincere care and excellent service. I have ordered from here several times and they will continue to be my "go to" when I need to send someone a smile. =D
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May 2023 by Christine S.
I was very tired and needed an arrangement for my bffs grandma who passed away. So a sympathy arrangement was needed . Gracie helped me from the front counter she answered all my questions and helped me on the screen to order my arrangements It was fast easy and only took about 10 minute. Grace was very knowledgeable and smiled the whole way through the process was easy and l was quizzed through the process very easily. Don't miss out on this store to fulfill all your occasion needs!
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April 2023 by Khrystina R.
We've had two gifts sent to this location that we only picked up. The first experience they emailed to let us know that our basket was ready. We drove over to the location and let them know we were there for pickup. Apparently they ran out of the colors that were supposed to come with the basket so they upgraded to the premium cookies. To be honest I'm not sure what the difference was only because it was gifted but appreciate that they offered replacement. The second gift we picked up they didn't email but called us about an hour before closing to remind us that we had an order to pick up. We picked up and we're out there for within a few minutes. We haven't had any issues so far Worth picking up and the fruit has been delicious.
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April 2023 by Suzanne M.
I am truly grateful for thewonderful extra special services provided by Breanna.I wanted to send an Easter thank you. She went out of her way to accommodate the request.Breanna personally delivered it early for all to enjoy the amazing edible fruit arra ngement. Thank you so very much! Suzanne
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February 2023 by Susie A.
I have always loved Edible Arrangements since the first time I received one 30 yrs ago. So much more interesting than flowers! The fruit is always fresh and beautiful. This week I had an experience that made me love them even more! I gave an incorrect apartment number, and they weren't able to deliver to my addressee. After a couple of calls back and forth, I was able to speak to someone and have the delivery sent to the correct address 5 days later. Obviously, the order had to be made a second time BUT THEY DIDNT CHARGE ME A SECOND TIME. That is some quality customer service! Thanks, Edible Arrangements! I'll be using you again soon!
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January 2023 by Ian H.
Came to this location for a Valentine's Day delivery and it was so easy. Breanna was a huge help and did everything for me, I just had to choose what I wanted delivered. Definitely recommend if your trying to score some points with your significant other!
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October 2022 by Michelle Neice
My work sent me this as a gift and it looks amazing! Everything tasted great and arrived on time(:
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August 2022 by Robert R.
This location is AMAZING! I called today for a last-minute same day order....I wasn't expecting the answer to be yes, but Breanna picked up the phone and was awesome! She immediately shared she'd be happy to help, and even take the order by phone to help save me time from all the prompts over the computer :) Highly recommend this store, and a big shout out to Breanna for he 5 star customer service and experience. Much appreciated!
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July 2022 by Andrea K.
I called in because I had ordered online from Texas and my mom wanted an Edible Arrangement for her birthday and she had never had one before. I talked to BREANNA and she was absolutely amazing she added the name to the card that I had forgot, added my comas for and and told me she would make it extra special since it was my moms first one! She did not disappoint!
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July 2022 by Raylene Y.
Great customer service. Very patient and attentive. Delicious dipped fruit and treats! Would recommend.
