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December 2023 by David R.
I had the dreaded EV Hybrid P0A80 Code (Replace Hybrid Battery Pack). I began to look on the internet and YouTube. Several places recommend Electron Hybrid Solutions as the best with their cylindrical cells. I called the shop and spoke with Jose. He answered all of my many many questions. Their pricing was very good even for the improved cells. After asking what installation would cost would be, I felt that it was low enough that I didn't want to do it myself and risk messing something up. They were very accommodating with my schedule. Once they had my vehicle they ran a very comprehensive test and made recommendations. The car was completed on time. I would highly recommend this business for all Hybrid related services. They know their stuff
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November 2023 by Joeseph G.
Sold me a new catalytic converter when mine got stolen come to find out it was used why make people pay brand new price when you guys sold me something that was used these guys are only here for profit margins and the welds to prevent it to be stolen didnt even stick on right
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October 2023 by Alfred L.
Got the dreadful check engine light code for our 2010 Lexus' hybrid battery to be replaced. Fortunately we found this shop in our neighborhood. Reviews are true to word. Aside from replacing our hybrid battery, I also appreciated them providing a detailed diagnostic report and inspection of our vehicle and what maintenance and service we needed to get done in the near future. I checked out other hybrid battery shops prior to inquiring at Electron Automotive and the communication, service, and attention to detail just did not compare. Overall, I recommend this shop for anyone needing repairs on hybrid battery issues.
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September 2023 by Kevin Wang
i had a good experience and the staff was professional, during my visit. I had my hybrid battery replaced with 3 yrs warranty with cost half of what dealer charged. This review 3 months after services, and still run great.Services: Electrical
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September 2023 by calin crecan
About 2 weeks ago my Chevy Volt broke down, so I had it towed to a Chevy dealer who told me that I had a broken transmission. The cost of a transmission from them was more than my Volt is worth, so I started looking around for a new car to buy because I wasn't going to replace the transmission. Then I thought it would be good to get a 2nd opinion, so I towed the car to Electron Automotive. A few days later they called me and said not only is my transmission not broken, but it was actually in really good shape. The problem was that I had a broken CV joint, which is a much cheaper fix. In fact I ended up paying less than 10% of what the dealership quoted me for a new transmission. Since I saved a ton of money by not having to buy a new car, I decided to let Electron also do a few other maintenance things on my Volt. Both Christian and Jose were very nice and kept me updated on how the work was going. I picked up my car from then today and it's running perfectly. I couldn't be more happy with this place and I'II definitely be back if I have any other issues with my car. I'm very glad everyone at this shop is honest, unlike the Chevy dealer I went to. Thank you, Electron Automotive!! You guys are the real MVPs.Service: Steering & suspension replacement
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August 2023 by Kenny M.
Very honest guy. He responded a work is not done there promptly. Nice!
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August 2023 by Mi Yu
Absolutely the best place for a hybrid battery! After doing some homework plus watching some YouTube videos. The brand new cylinder hybrid battery is the way to go for my Generation 3 Prius. Great price, service, and my high mpgs are back. No more P0A80 code.Walk into the shop, and they answered all my questions. Like warranty, power core refund, etc. I placed an order and waited less than a week for them to get it ready. Once I got the new hybrid battery, it took me 2-3 hours, and that's it. Test drove and check for code. Did one reset and back in business smooth sailing. 10 of 10 customer service, product and they work on all type of cars as well. Highly recommend and thank you, Electron Automotive!
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August 2023 by Olivia
The entire experience from ordering to calling customer service with questions was so nice and incredibly easy. They called to make sure the year/model we had before shipping the battery. Their emails made it easy to complete the warranty form and keep everything organized. The battery was very well packaged and their instructions online for how to unpack it/repack the old one were very detailed. I must have called customer service several times and the person I spoke with was always so nice and helped answer my questions or transferred me right away to someone who could. They even helped me arrange UPS pickup for the old battery since it was so too heavy to take in our car. And as soon as they received our package, we immediately got our rebate for the recycling add-on we purchased. The dealership near us was going to charge over twice as much to make this repair, but I was so grateful that we were able to purchase it on our own and do it ourselves. We have two priuses so if the other one ever needs this repair, we'll definitely order again from Electron!Services: Auto battery replacement
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July 2023 by Mike Y.
Absolutely the best place for a hybrid battery! After doing some homework plus watching some YouTube videos. The brand new cylinder hybrid battery is the way to go for my Generation 3 Prius. Great price, service, and my high mpgs are back. No more P0A80 code.Walk into the shop, and they answered all my questions. Like warranty, power core refund, etc. I placed an order and waited less than a week for them to get it ready. Once I got the new hybrid battery, it took me 2-3 hours, and that's it. Test drove and check for code. Did one reset and back in business smooth sailing. 10 of 10 customer service, product and they work on all type of cars as well. Highly recommend and thank you, Electron Automotive!
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July 2023 by Matthew Alfonso
Absolutely poor communication and customer service. Purchased a battery from them and stated a 12 mo. warranty. Had an issue with the battery months later and they will NOT honor the warranty. Battery failed after putting 4,000 miles on a Prius from installation.Service: Auto battery replacement
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June 2023 by Mike M.
These guys are awesome. Jose helped me set up an appointment right away for our Tesla Model X and walked me thru the whole process. Few independent shops will touch a Tesla and I needed another opinion on some suspension repairs Tesla recommended. Electron found the issues and showed them to me clearly on their detailed report, unlike Tesla, who gave me a hand scribbled report.If you have an EV, especially a Tesla and want and are having issues finding a shop go to Electron. Highly recommended!
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May 2023 by Logan Loeb
I bought a New Hybrid Battery Rebuild Kit for my 2007 Prius. They shipped the modules via USPS Priority Mail, and I received them much faster than expected, ~3 days after ordering. I rebuilt the battery myself, which took several hours for the whole job, but was not difficult. Their instructional videos were excellent! I shipped the old cores back and received the full core refund within the week. I'm very happy with how the new battery is performing and am getting better mileage than ever (bought the car used 2 years ago).Service: Battery
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May 2023 by Lewis Tecson
My son got stuck on the road and called for a tow to bring it to a shop, He found Electron and had it towed to them. My son called me and I told him its the alternator because of the warning light on the dash. But Electron misdiagnosed the car, they said the battery failed and they changed the battery that is from Costco, which is still under warranty, got charged for $350 by Electron. But the real problem was the alternator.We already informed them before bringing the car, but insisted that its the battery.Now my son got stuck again on the freeway after a few days, because the battery they put in died. Went back there and true enough, its the alternator.They charge us $1290. To replace the alternator.What a ripoff, they charged more than the dealer price and they used a remanufactured part.I went to the Nissan dealership and have them estimate the cost to replace the alternator, and gave me a quote of $790 for everything which is reasonable. If I had a choice, I could have pulled my sons car from Electron and went to the dealer instead.What a ripoff, I will not go back to this shop ever again.Service: Electrical
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March 2023 by David H.
Hi Yelpers, I found this repair center on Yelp. I had a 12 volt battery that was going out on me causing me to jump my car in the morning before work. Instead of going to the dealership, I went to Electron that specializes in hybrids. The Hyundai Ionic Plug In Hybrid requires a special 12 volt battery and they were able to get on for me in one day. Too be really honest I read all the good reviews and some of the bad ones but overall I'm very happy with the service I got from Christian the service advisor. I also got a detailed report with pictures on my car for things I need to do down the road. I look forward to working with Christian again and hopefully making this car go a LONG time. I commute 160 miles from Victorville to Santa Ana everyday and I'm sure something will happen as my car gets older. I highly recommend you make an appointment because this is a very busy service center. They have lots of cars coming in for service daily. JUST FYI. The facility is clean and the people who work there are nice and also clean. FYI I work at a truck dealership so I know when there is a good service center and a bad one. Lastly pricing is not the cheapest on earth but very reasonable for certified technicians they use. Very reasonable! Thank you Christian!
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March 2023 by Kathleen Aitchison
Electron Automotive was honestly the best company I've dealt with in forever. From amazingly responsive customer service, lightning fast shipping, crystal clear step-by-step video instruction to super helpful tech support, they were spot on. Replaced our old prismatic cells with new cylindrical cells and our Prius is back in business with more power and better mileage. Will be our first call when our other Prius needs a new battery.
