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January 2024 by Gee Cee
Austin is very professional, knowledgeable, and just an amazing person all the way around. Was great to meet him. ?
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January 2024 by Andrew Dominguez
The representative that helped me was very helpful and nice. She took her time in showing me the spaces available. The prices were good and the facility seems safe and convenient.
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January 2024 by Lauren Trees
The staff here are very friendly and professional. They made the entire process very easy and smooth. I appreciated that time was put into finding the best unit for me and my needs. Highly recommend this place!
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January 2024 by Terry Tang
Cleanest storage unit I have used. It was easy to check in and check out with no hassle. I would use this service again and Austin was great at making the check in and check out easy.
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January 2024 by Tony Castro
I like this storage because they are open until 10:00pm. Very uncommon in the area. Other storages close at 6:00pm. Very inconvenient. Plus, Sarah, the girl who works here has a very positive attitude. My previous storage had staff who were not to nice. So if you're looking for a storage in Orange, consider this one.
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December 2023 by Stephanie Chavez
Set up was a breeze, Anthony explained everything down to the minor details. He was super friendly and very knowledgeable. Thanks for the great customer service!
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December 2023 by Hilda Medina
Process was easy and smooth very helpful staff Austin was awesome, customer service. Premises are clean and well maintained. Will definitely recommend to family and friends.
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November 2023 by Adel C.
Walked inside the office and promptly felt welcome with Austin showing me a big smile. I notice right away that he had a broken foot BUT that did not deter him from giving me a very good service with a smile. Paperwork was done as promised..I would recommend this business anytime someone needs extra storage.
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November 2023 by Diana Cuevas
I stored some items here for about a year after I moved out of college and the staff has always been really helpful when my lock broke they were able to open it and replace my lock at no cost. Almost every time I went Sarah the agent was on shift and said hello, which I appreciated. A few months before this review, they installed new door locks before you enter the smaller units which had helped prevent random people entering now those with access are there when you are.
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November 2023 by Blue Carbon
This place is a scam. I accidently missed a single month payment and they put a lean on my storage as soon as the second month's payment was due. They didn't even wait past the 10 day grace period of paying the bill. The young "manager" argues to me saying that is normal and gave me all kinds of excuses. Thankfully I have a very small storage that is easy to move. She says this is in the lease so be warned that this will happen to you sooner or later.
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November 2023 by Rachel L.
I had an amazing experience with Extra Space Storage! They were quick and it was easy to set up my account. This is a great place to use.
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October 2023 by Hector Chavez
No cameras, no security and manager doesn’t care when storage rooms are broken into, please stay away!!! Find a better place with a better manager that care about the integrity of his job. All the reviews are asked to be 5 stars when you sign up by manager or employee.
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October 2023 by Sean E.
I watched my friend deal with them, and I was in a big fan of their customer service. It seemed the management was the issue. When it came down to what he needed to be taken care of. I just happen to listen to the whole thing and not taking his point of view, but decide that I wouldn't wanna deal with it so as Vegas my review is I'm not recommending....
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September 2023 by Jahnyce Phillips
My experience here was awesome! The on-site team/ stuff, especially Sarah, are incredibly friendly and made renting hassle and stress free. I was able to find a unit in minutes and the move out process was even easier. If I need another storage space, I will definitely be back! :)
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September 2023 by Darrin Van Atten
Every person I've dealt with at the Orange location has been professional, efficient and quick to reply to my messages. We recently hit a rough patch with our employment so at times we struggled to make ends meet. In the past I've dealt with storage companies who seemed to want to hit you with fees and an auction date much more than returning calls. Your staff truly seemed to try and give me valuable info and viable solutions to get back on track. The thought of losing items in my storage unit gives me incessant anxiety and it seems like nobody cares. You guys have helped me feel like you care and that helped me sort things out on my end. I can honestly say that I have sent in a response regarding service I have received in any type of business I have conducted maybe 2 other times............... And those other times were a response to pathetic service I received. Your staff truly deserves praise for conducting business and displaying a genuine care and concern for their customers.Thank you!!!!!!Darrin V.
