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March 2024 by Ivonne Derik
I’m house flipper, I shopped around OC and LA area for carpet installation. Incredible Flooring give me very reasonable price and installation was professional. Highly recommended
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May 2023 by Ahmad Abdallah
I recently had the pleasure of working with Mira from Incredible Floor for the installation of countertops in my new kitchen, and I cannot praise their service enough. From start to finish, Mira and their team provided an outstanding experience that exceeded all my expectations.First and foremost, the quality of the countertops they installed is absolutely exceptional. Mira guided me through a vast array of stunning options, helping me choose the perfect material that would complement the overall design of my kitchen. Their expertise and attention to detail ensured that every cut, corner, and seam was flawlessly executed. The end result is a set of countertops that not only enhances the beauty of my kitchen but also adds a touch of elegance and sophistication.What truly sets Mira and their team apart is their commitment to customer satisfaction. From the moment I reached out to them, Mira was prompt, responsive, and incredibly accommodating. They took the time to understand my specific requirements and worked diligently to find the best solution for my kitchen. Their professionalism and expertise were evident throughout the entire process, from the initial measurements to the final installation.The installation itself was a seamless experience. Mira's team arrived on time and completed the job with precision and efficiency. They paid great attention to detail, ensuring that everything was aligned perfectly and leaving no room for imperfections. Their skillful workmanship was apparent in every corner, leaving me with countertops that fit seamlessly into my kitchen's layout.I must also mention the exceptional customer service that I received from Mira. They patiently answered all my questions, providing valuable insights and suggestions to make the entire process smoother. Their friendly and approachable demeanor created a comfortable and trustworthy working relationship, making me feel confident that I had made the right choice with Incredible Floor.Overall, I cannot recommend Mira and Incredible Floor enough. Their service is top-notch, and the quality of their work is unparalleled. If you're looking for a team that will deliver exceptional results and provide outstanding customer service, look no further. Mira at Incredible Floor is the ultimate choice for your countertop installation needs. My kitchen has been transformed into a stunning space, and I couldn't be happier. Five stars all the way!
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April 2023 by yousef
Mira is the owner of this place. She is kind and spending time to find out what you are looking for and have comparable prices. we got flooring tile and vinyl and kitchen cabinets from the store, Higley recommended .
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April 2023 by Eric
Had advertised carpet online $0.50 square foot after driving over find out that they have no carpet at 50 cents a square
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March 2023 by vanessa ortega
Highly recommend coming here ! Mira was so helpful! Her prices are better than floor and decor and home depo I did my shopping around and no one beat her price! She has a large selection !!! Will definitely come back here for any future floor or kitchen needs
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March 2023 by Michelle Moshe
I worked with Mira on the purchase of two bathroom vanities (including countertops and sinks). She was so sweet and very knowledgeable about all the products there. She provides amazing customer service. They keep a lot of products in stock and for ones that are not in stock - they receive them within a few days! (One of my vanity countertops needed to be ordered and it was ready within 3 days!)We are planning on redoing our kitchen and flooring in the future and we are definitely going to be reaching out to her! Love our vanities and the quality - thanks Mira for all your help! I HIGHLY recommend Incredible Floor and Kitchen for all your flooring and cabinet needs!
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February 2023 by Elena Morcelin
This is the third job we have had with Incredible Floor & Kitchen. Mira is awesome! She has the best products with a reasonable price and she has a great taste to give you recommendations if needed! Her staff are great, timely and fast! I have been super happy with the quality of their job every single time! I highly recommend her ?
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January 2023 by Sandy P.
Reviewing our experience from 2020. We worked with Fred at the warehouse and understandably, it was severely understaffed during the pandemic. Biz was booming and it was hard to get his attention. While he was nice and warm personally, it seemed like everything was optional and of course at an added cost. We got Pedro as installed and while the finished product over 4-5 days was excellent, ours was a newbuild and subfloors were in excellent, level condition. He took a nap when he arrived the first day (long commute I guess to beach cities) and forgot a bathroom on the last day (rushed and got it done). But in the end, happy with the install, just not with the spc lvp we chose (more on that).2022/23 update: we learned from our past experience and jumped on the bandwagon to work with Mira after reading reviews. Almost went with other more local LA companies but Incredible's pricing was unbeatable. We requested Ever & Luis as installers and really appreciated their large (and young) crew. They finished in 2 days with double the sq ft and that's after problem solving some height difference issues. This crew spoke much better English and showed up early and ready to do the work. They had to work with a much older house with many dips so we can still detect some unevenness (we are barefoot inside) but we didn't expect perfection even after their leveling work. Only note is that they do not put back stacked washer and dryer, which would've been disastrous for us bc our laundry room is super narrow and we would've had no way of re-connecting them or stacking them after. Everyone could've communicated that better but they removed the machines so fast, I didn't even get a chance to confirm. But in the end, it all worked out and we changed our lvp selection to a higher grade one (better brand, lighter color and less texture) and we love it so far!! Protips: our last lvp was light gray and the color rubbed off onto our socks, making them appear incredibly dirty. Confirmed with a neighbor that this happened with their lvp as well. We went with Vellichor brand this time and can't tell whether it does the same but even if so, the super light cream color doesn't impact sock color. Also, the highly textured lvp made it super hard to clean if the grime is in between the lines and grooves. Vacuum or swiffer wouldn't pick it up so I had to hand clean each spot, and even then really dig at it with my nails. No longer the case with this new lvp pick! For that alone, the Vellichor Black Eye deserves 5 stars!!
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December 2022 by Ndrwater B.
Our experience with everyone at Incredible Flooring was as easy as can be. From choosing the type, manufacturer and color to our installers, could not have been more professional.We did have issues with the existing floor being level, but we're informed prior this might be the case. The price and time to rectify the level issue was beyond fair, and the results were perfection.Very glad we went with the folks at Incredible.Thanks again. I know we will be enjoying your new flooring for years to come.
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November 2022 by Ata S.
Mira at Incredible flooring was awesome. She not only gave us a great deal but manage the whole project very smoothly. When the first installer backed out due to difficulty of the job, Mira found an excellent installer the next day. I am very happy with the outcome and highly recommend Incredible flooring price and workmanship.
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September 2022 by Shokofeh Amin
Highly recommend.I had a new carpet installed at my place. The installers were professional and did the neat job and they cleaned my place after they finished.Price was reasonable too.Thank you for your perfect service.
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September 2022 by Phu Quach
I highly recommend this store and give thanks to Mira for guiding me through the stressful process of finding good flooring. I went to at least 15 different flooring stores and Incredible Flooring blew everyone else out of the water with their pricing. Some of the flooring and accessories I choose were 10-16% cheaper than everyone else! Their installation costs were also lower than independent installers and other flooring places. I highly recommend Mira and her team!
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September 2022 by Krystal Alexis
Incredible flooring is truly incredible! After calling every laminate floor retailer in the SoCal area, incredible flooring offered the best prices around! They were very easy to work with, adaptive to my needs, and transparent with the pricing and availability of the specific products I was looking for. I highly recommend!
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September 2022 by Krys S.
Incredible flooring is truly incredible! And special thanks to Mira! After calling every laminate floor retailer in the SoCal area, incredible flooring offered the best prices around! They were very easy to work with, adaptive to my needs, and transparent with the pricing and availability of the specific products I was looking for. I highly recommend!!
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June 2022 by Steve K.
I must say this place is awesome and great customer service and pricing was the best. Friendly staff and great service. I was able to do all my negotiations via email and they had the product I was looking for and she gave me the price we negotiated email! I will come back when I need anything! Great place to visit!
