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April 2024 by Vanessa L.
Pésimo servicio al cliente, la manager con actitud prepotente y humillado diciendo ser hija de los dueños ,compre una paleta salió en mal estado. aun así ella con soberbia me corrió y llamo a la policía.
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April 2024 by Carlos Araujo
Nothing exciting, overpriced, they don't show prices, they are covered, one small mangoneada and ice cream cone, 12 dollars.
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January 2024 by German A.
I came in and tried a bit of everything and it was all amazing I couldn't get enough of it definitely recommend! customer service was great too!
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October 2023 by Madinah E.
Only reason I came in this place was because my daughter wanted ice cream. We have been here plenty times before, but never with this customer service person. As soon as we walked in she was pressing us for what we want. We didn't come here as adults wanting ice cream it was strictly for our daughter, who is two years old. We wanted her to pick out what she wanted. I asked to use the restroom & she was acting as if that's all we wanted. She pressed my husband for what he wanted. We told you from the beginning that it was for the baby, the store doesn't close until 8pm, why are you pressing him while we are in the restroom? Then she wants to say " oh well your speaking your language, so I don't know" I told her we're speaking English.... We don't speak any other language but English .. is that not acceptable ? I'm just confused, we ended up leaving and buying Ice cream from the liquor next door. In conclusion, she was aggressive for no reason, rude and combative. We have been working working all day and want to relax, not be stressed over ice cream. She told us, that my husband ask her twice if she was ok.... I told her, yea it's probably because the negative energy that your giving off. If you don't like your job or don't want to serve certain people, quit. Or just keep acting how you act, I hope the people who put their hard work and energy into this business find someone better to represent their company.
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July 2023 by Stephy’s Boutique OC
I come here for my paletas all the time I love this place.
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July 2023 by Caro T.
Don't go here. Ice cream is mediocre compared to other michoacanas I've been to. They also give less ice cream portions than other places.The female server was extremely rude for no reason. Very poor customer service and bad attitude. I read the reviews before coming here and wanted to give the business the benefit of the doubt. My experience just affirmed everyone else's terrible experience here. Save your money.
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June 2023 by Alejandra R.
Why are they so serious all the time ! Like dam your job is not that hard! I asked for my things I got an eye roll and eveything I thought it was just me till I saw anther girl so the same thing to the couple behind me ! So rude for no reason thumps down for service !
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June 2023 by shorty loks
Its ok i just dont like going there often cause they dont have Raspado ...but they other stuff ....just went there to get paletas
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May 2023 by Clement Moses
Tried this place for the first time, the taste of the ice creams we got was OK. Could not completely understand the menu (only in spanish) but still were able to order some favorite ones from previous reviews!??We tried the Mango , Strawberry ?, Avocado ?, Strawberry Cheesecake ? and Cookies ? ice creams ?
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April 2023 by Th_iii _nk
Best açaí bowl in town. Always fresh.
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March 2023 by Matt G.
Inconsistent charging of items. Sometimes the Elote is $5.25, today it was somehow $9.03? I got the Tostitos-elote which is $6.99. How does my total go up to 9.03? She was pressing a bunch of buttons on the computer and doing something sketchy to drive up the bill, maybe because I asked for a sample of ice cream and didn't buy? WTFF? This place should be shut down! Assholes!
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February 2023 by Denisse G.
I just called to simply find out their pricing on a couple items and the lady was so rude! She said if I wanted to know the prices I could come in and look for myself.. that would be a waste of time and gas when she could've just said over the phone. Also asking if I'm calling from another Michoacana store ??? Like what. So unprofessional and rude. Definitely won't ever be going there. Clearly this lady has a history of being rude to others as well.
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February 2023 by Alissa P.
Every time I come here to this location either the business owner or their daughter is very unwelcoming. The daughter is always on the phone and I'm standing around waiting for her to acknowledge me. I got the wheel chips with some lemon, I think the lemon was old because it made the chips so nasty and bitter that I just ended up throwing them away.
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January 2023 by Denisse Castro
Super clean establishment and a lot of variety to choose from. Best ice cream flavors and friendly staff.
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January 2023 by Coding Successfully
Excellent service and delicious paletas!
