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April 2024 by M. Higuera
This review goes out for Stephanie, who was at the cash register when I purchased my son’s shoes. Provided such great customer service since the beginning, very friendly, had just a great attitude was very helpful, answered all my questions, was very patient with me. She also helped me purchase my son’s shoes online since it was not available in the store, she checked other stores for me since I needed them by Monday. She verified all my information and the size of the shoes. I’m a mom of 4 kids and money can be tight sometimes she was also kind enough to look up my information to see if I had any coupons or points and she did I had $10 of birthday coupon. Too me she literally went above and beyond. I left very happy and satisfied from the store. I don’t usually shop there but I will definitely be returning and referring my friends and family. Other staff members also helped with looking for shoes and sizes. Thank you Stephanie, I hope the manager is proud of having you as an employee. I would.
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January 2024 by Antonio Zaragoza
Excellent service I found good prices
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December 2023 by juan pacheco
Found a good working shoes and was a good price
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September 2023 by Martha Guerra
I was doing an exchange and Liliana was so helpful… she was really patient and help me found the shoes I was looking for !
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August 2023 by Ramzula
Nice staff. Great selection of shoes and accessories. Always buy one, and get the second one 50 % off! Vans and Adidas deals for my loved one.
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July 2023 by Rebecca H.
Honestly this store needs to get their employees on the same page. I have really low expectations when it comes to customer service because I'm willing to do most of the work as long as they ring me up. But for a simple "2 for 1" deal, the employee ringing me up charged me THREE TIMES by mistake. I had to dispute the charge at the bank and wait for them to refund me. I was okay with this at first (an honest mistake although REALLY inconvenient) But I wanted to exchange one of the shoes that was originally $89 dollars (the cashier told me to find an item with a lower value) I finally found some for around $70 and the manager denied me the exchange saying that now I had to find one that was less than $54 ?? I've wasted days of my personal time (calling the bank, calling the store, looking for shoes for no reason apparently) because of employee miscommunication and mistakes.
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July 2023 by Pamala Minerd
One of the largest selections in one place. Mid range prices.
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June 2023 by Sina K.
Just went shopping and this place is a must go to get shoes. Have many varieties of options to choose from for all ages. Many brands like converse, vans, fila, Nike, sketchers. The clearance sections had plenty of good options of all sizes to choose from too. My aunt got high heels for $20 reduce from $40 after the sale. Sometimes you hit the jackpot and sometimes you pay regular discounted prices but it's still low. I ended up getting an amazing pair of Filas for only 50 bucks. It's usually $70. This place is very big and very plentiful. Might be your go to places for shoes!
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May 2023 by Sandy B.
I had a fabulous experience here today. I first made a return for some sandals I ordered online that didn't fit. The refund was seamless. Then I went looking for some new tennis shoes and was met by an amazing person named Stephanie. She made sure I got exactly what I wanted. She brought me sizes, made great suggestions and was very courteous and friendly. She has such a lovely personality that exudes customer service. I let her manager know as well. I ended up buying 2 pairs of shoes and spent way more than my refund. Great time shopping here! Thank you Stephanie!
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April 2023 by Beverly C.
This is a large store located at the Outlets of Orange with a great variety of shoes. My son needed some new dress shoes for his communion and I was so relieved to find out they had some shoes in my son's size! The employees were friendly, helpful, & knowledgeable. They helped us find the perfect shoe for my son's special day. Thanks, Off Broadway!!
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March 2023 by Jorge Nuno
We have bought many shoes at this location. We collect them. Recently we bought some Converse Shoes that started to come apart after wared them two times. I took them back but Heriberto the store manager and Lorena the cashier didn't want to exchange them because we didn't have the receipt and I didn't have the box. If I am paying for quality I want my product to be in good working conditions, after all I pay good money for them.
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February 2023 by Salena Claire
HUUGE selection of shoes. There is something for everyone here. The gentleman working the salesfloor was kind and helpful as was the clerk at the desk who made small talk with me. I managed to snag some niiiice sketchers.
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November 2022 by Kameron Kennemer
Google says this store opens at 10 AM on Sunday. Still not open at 10:17 AM. Came here to Maine Place mall specifically to shop here. Not sure if you need to fix your online information or hire reliable staff.
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October 2022 by Meggle M.
Found a pair of New Balance in the clearance section, except there was no price tag. Took the the front desk and they were $85 - the same as the original price. I asked if they were placed there by accident. The gal at the front said they were not misplaced, and the shoes were on clearance. Asked her to explain bc that didn't make sense... They can't be clearance if they're the same as the original price. She again insisted they were clearance, bc they were the LAST pair of that shoe and therefore moved to the clearance section. Still confused and asked her to explain again, which she did. She was nice enough, I just said that doesn't make sense. That just means they're the last pair of that shoe at the original price, but moved to the clearance section... To which she confirmed that is their policy and they do that with every "last pair" of a shoe. Wtf?! Honestly felt like a Seinfeld episode.
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July 2022 by Gavin Rudling
Great shop with everything we were looking for. With the second pair at 50 percent off it definitely beats other shops, and these guys have the best range of brands
