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March 2024 by Brian C.
Booked an appointment, and when I showed up, they said they didn't have any technicians available. Maybe because it was an hour before they closed, but still lame.
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March 2024 by nick m.
Diego is the man. I'm a fleet manager at a local ground transportation company and use pepboys for certain vehicles within my fleet. Great work, will continue business.
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February 2024 by Coleen Miller
Great service and quick resolution to my car trouble. Thank you!!!
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January 2024 by Chris T.
Went to this location being the first and only time I'll ever go to pep boys. They said they fixed a coolant issue and ended up making it worse and damaged the whole car. Junior mechanics here first job type thing. I don't recommend coming here let alone any pep boys spend the extra money and go elsewhere.
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December 2023 by Yvonne C.
I had to come here because I had a rental car that needed new batteries in BOTH the keys. The place was pretty busy, but the tech that helped me at the desk, Diego, was pleasant and friendly to everyone who was waiting. It took a while but he talked to me while I waited, explaining what was taking so long. I appreciated the good customer service I received.
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December 2023 by Alvaro Garcia
This location had two chairs to sit in while waiting and one of them was outside of the building. This is the one inside. Pretty sad wouldn't you say? I run a business. I know what fresh eyes can see. Yall should try to get fresh eyes in every location once in a while. For what this location charges for an oil change ($110, $80+ after on line discount). One would expect a great deal more. I'm sure the work was professional, but the dealership would have cost about the same. Employees not exactly friendly, but professional.
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November 2023 by Ruby Walker
I had a nail in my tire and Diego was an angel. Not only was he very professional and gave me the facts and details regarding this ugly nail in my tire, which was very close to the edge. Meaning I needed a completely new tire. he also displayed the most compassionate demeanor towards me and super kind and carrying. He's very positive and made every attempt to lift my spirit. What a wonderful man you ate Diego!!!!
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November 2023 by Ariel Snyder
Couldn’t have asked for better service and pricing. Diego worked on my car and kept consistent communication to me throughout the whole process. He was extremely professional, knowledgeable, and very patient explaining everything to me that needed to be done replacing my brakes. Thank you Diego!!
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November 2023 by Richard Drake
The auto repair/replacement crew did an outstanding service onmy 2000 Lexus RX300. The service manager, Diego, went out ofhis way to see that all went well. Diego should be commendedfor his efforts on seeing that my SUV was well taken care of!Richard DrakeOrange, CA
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November 2023 by Victor Ibarra
Great job, I needed an emergency brake job done while I was at work. Jorge took me in right away while showing concern for my safety, he and his team handled the job professionally and expediently. I totally recommend this store to anyone who needs quick and professional work done on their vehicles
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November 2023 by G C
Diego was AMAZING! Very personable, pleasant disposition, caring, rendered exceptional customer service. Will definitely returns to have my car serviced here. He is a great asset to the company!
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October 2023 by Larry Davis
Very professional with cost estimate, time to finish my Car. Done under cost and time. Wonderful.
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October 2023 by Paul
Diego rocks- great customer serviceTech Alonso gave top tier excellence and attention to detail.Long time Firestone customer now a Pep Boys customer from now on.
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September 2023 by Marcia Totten
I heard a noise under my car and discovered a panel was hanging down under my car. I remembered Pep Boys was close to where I was so drove there. Was greeted warmly and when Diego asked the problem, he knew just what I was talking about. He explained they would need to assess the situation and there would be a little wait. It was only about 45 minutes later that I got the call that my car was done. It turned out to be an easy fix and they sent me on my way. They made my day! Was very impressed by the kind customer service!
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September 2023 by Rosemary L.
I'm always treated with courtesy from Diego. Great service from mechanics - plus good value! I have been going to this facility for years for my 2006 Lincoln and have never been disappointed. I thank them for their good service over the years.