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September 2022 by Ally F.
They charge $65 an hour for cleaning after move out and hire a company (American General Maintenance, Inc.) which doesn't seem to exist anywhere that I can find. When asked she claimed this is their going rate with the contractor Manuel so good for him! The invoices that we received were very unprofessional and hard to believe which I would have rather taken up with the company but could not seeing as they lack a mailbox and hung up on me when I asked the name of their company. They take advantage of their tenants and are sneaky.
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September 2019 by Marcus S.
Exploitative and predatory. They do the absolute bare minimum, if that, and will fleece you at every given opportunity. The handyman is lovely but everyone else is frankly loathsome.
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September 2019 by Melanie D.
DO NOT RENT FROM THEM. This rental company is a nightmare. They don't treat you like actual people and are so disrespectful and rude. Betty is without a doubt the worst property manager I have ever encountered. She treats you like an inconvenience at best. She's sassy and intolerable. The previous tenants had lived in our house for 5 years before we moved in. Betty scheduled our leases back to back without accommodating for the time that they would need to do your typical renovations and touch ups following the end of a long lease. We moved into the house as scheduled and had to deal with CONSTANT CONSTRUCTION for the first three weeks! We had unusable bedrooms, no stove, no countertops, the house wasn't even livable! My roommate and I slept on an air mattress on the floor in her room for three straight nights because we couldn't sleep anywhere else. All of this happening while we were PAYING to live there?? We had to fight to the death with Betty to get our rent for that time reimbursed as if this were our fault. Horrible human being. Living there for a year, I could write ten more equally irritating stories about her and this company, but I think the fellow reviews speak for themselves. Do not rent from them, there are plenty of other kindhearted landlords in Orange to rent from who will treat you with respect and understanding.
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January 2019 by Luis Ceja
Ordered some books directly from here and received my order on time and in perfect condition. The woman on the phone was very nice and patient with me as I went through each individual book.