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November 2023 by Jessica Lynch
Really friendly people and a good selection. Wish they had more non-band T shirts, but that seems to be the standard for Torrid lately
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August 2023 by Adriana M.
Such a good experience here! I had only ever shopped at Torrid once years ago for a friend, so I was a little confused on the sizing. A staff by the name Alicia helped me figure it out. I needed dress pants and I got the cutest pairs and SO MUCH more thanks to her. She was so amazing and suggested a bunch of super cute things to try on that were exactly my style. Idk how she did it but she picked out so many things I loved AND even things that are usually a little out of my comfort zone that I ended up buying! I'm also NEVER one to get a credit card but I ended up getting one because of the 40% discount and the point system is pretty good. I was super happy with all my purchases. Alicia was so great really took care of everything I needed and made the whole experience a fun and easy one. Will be going back to this location!
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July 2023 by Dee B
Great value for your money. Super cute items.
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June 2023 by Daiqueri Squires
Great store. Excellent employees
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February 2023 by Josie Zinberg
I had the BEST experience at Torrid today! I came in only for trousers but left with so much more and for good reason! The ladies there were so helpful in finding my size and measuring me! One of the ladies working described Torrid's bras as "life changing" She was 100% correct. I feel so confident with my new interview outfit and I will absolutely be a returning regular! Thank you!
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February 2023 by alejandra Pinkard
They were so helpful I always like the styles they have for us full figured people
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January 2023 by Jennifer Nelson
I've been a Torrid customer for years....I'm always assisted by warm, friendly associates and love shopping with Torrid. But, when I visited this location today, no one greeted me. No one even noticed I was there, even after I walked around the store for several minutes. I don't expect undivided attention, of course, but I do appreciate a "Welcome!" or "Can we help you find anything?"
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December 2022 by C M.
Who closes early days before Christmas?!?! HUGE INCONVENIENCE! The rest of the mall is open.
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December 2022 by Amanda J.
The staff was super helpful. It was the only place I went on Black Friday and still was able to be assisted and try things on. They had a great sale so I braved the shopping center to go in. They had a lot of great options for me that I can't find in other places. (44F) they did not have the styles I wanted in stock but I was able to order them and have them sent to my house no charge on the shipping. The fit on everything was great. The only issue I had other than the lack of stock (which given the sale I wasn't totally surprised) was that if I was making an online order in the store it had to be card. If I wanted to use the cash I had, I would have had to buy a gift card then use that because something about the systems being different or something. It was weird. I just used my debit but I had wanted to use the cash I had on hand. It just seemed like an unnecessary extra bit of nonsense. Everything else was great though.
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October 2022 by Itzel P.
Very rude When I wanted to do a simple exchange I was treated horribly. One of the workers tried to help me but the other kept interrupting and at one point refused to do my exchange. I would recommend the Brea mall Torrid instead of this one. The service there is wonderful
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September 2022 by Alice D.
It's unfortunate the staff isn't very friendly. I wasn't greeted, I was looking for a top but they didn't have my size. The gal pretty much much said oh well. That wasn't very helpful. I ended up leaving. How rude.
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August 2022 by Kenzie K.
***Women's clothes, plus sizes, 10-30. Yes I know I don't belong here and I'm sure the ladies were confused of why I'm in the store but I got $10 to use for my birthday lol just for signing up and they do sell accessories. Took off a star because the location is very small. I was hoping to find more selections or sandals. For some reason, the sandals today is getting more narrow. I'm 5'2 100lbs. I do not have big feet. Or do I? I keep wearing my old sandals because the brand I like changed their styles. I tried buying on Poshmark but they are too narrow for me. So I came to try to find shoes but their selection of styles are so minimal. Almost nothing left. Shoes cost $40! I found a size 7 but I'm not paying $40 or even $30. I found some head bands but online the sale is cheaper so I had to purchase online and wait for a pick up. Tip: check online for sales!! I paid $9.42 + tax. Well minus my $10 reward lol so I didn't really pay much. Retail $16.50. This is located at The Outlets of Orange aka The Block. I still say The Block. I don't ever come here but TGIF is here and I got free food lol and Krispy Kreme is also here and i got free dozen bday donuts!! Killed 3 birds with one stone lmao why do we say that ;( Thanks for reading. *kk*
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July 2022 by Rocio Pinuela
Love the staff here. Always super helpful. Greet you the instant you walk through the door.
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March 2022 by TT Q.
Greeted immediately. And was told about the sales. YAY. Monique helped me with a bra fitting AND girl THANK YOU. I really appreciate her diligence and she did it all with a smile. She was determined to help me find the best fit. Thank You MONIQUE. U R APPRECIATED
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March 2022 by Maggie N.
Lacks selection AND customer service ! The sales associates don't know much about the job and always need to call manager when ringing up customers. Waited 45minsutes while both associates needed help at the register. Ridiculous
