July 2023 by Galadriel Galadriel
Came in here and received the worst disrespectful unprofessional service from Ivan and Richard both found it histerically funny that my package was in limbo for whatever reason just laughed me out the store offered no solutions and kept my slip!!!
April 2023 by Solid S.
Good fast service. Its been so easy and convenient the only two times ive gone there. i will be going back the next time i ship something.
April 2023 by Cindy K.
I'm a senior, and don't do the phone B.S. I just wanted to print 2 documents. Impossible for UPS. Kept telling me about wifi. If I was home, I would just hit ONE button to print docs. They can't do that. Could not take laptop to UPS, and have them simply print two docs. They have taken technology to all time low. Now, if you don't have wifi, or a phone, they can't do a simple task. To the people who live on their phones. Twenty years after the commercial "can you hear me now", android has done NOTHING to fix it. Why? Because people like you keep buying inferior products. They have no reason to make the phones better or efficient, because they don't have to. I spend all day saying "you're breaking up; you're fading out". If everyone in the US would smash their androids with a hammer. I guarantee, they would make something that works.
January 2023 by Lola J.
I always use this UPS store. This review is NOT about the services provided in the store, ehic are great by the way! This review is for the customer service skills of the girl that helped me today. She has short green hair. I felt so uncomfortable when i walked in, she was chatting with her co-worker and gave me an ugly attitude almost if i was getting on the way of her conversation with the co-worker. Please be mindful of these things when you help customers. Thank you
December 2022 by Ms Molly
The employees were so helpful and pleasant. My go to UPS Store.
November 2022 by Veronika M.
I was beyond impressed with the customer service Ivan Jacome has provided. I came in for a notary and the service and professionalism was excellent.
November 2022 by Jeannie F.
This place is the best! They have the nicest most helpful staff ever! I have no computer/printer right now and toget copies I use only my IPhone. They help me send the info to their email and then make me copies. They do it cheerfully and never seem to find it a pain in the but-! These days there's just no customer service and ppl never go "the extra mile" but here they sure do! Great place
September 2022 by Dan Ionita-Ariton
I bought their box for 7 bucks but drew the line at another 3 bucks to tape it for me... so had to return the box too...?♂️
August 2022 by John Scering
The worst customer service of any UPS store I’ve ever been to. They will charge you for everything!! Even if you need to tape up a box they won’t tape it up for you…but try to sell you a roll of tape instead. I had five boxes they were pre-paid from our UPS account. They scanned the barcode from my phone and printed up the labels then said I owed them $2.70 for the labels!!
July 2022 by Johnny Scering
The worst customer service of any UPS store I’ve ever been to. They will charge you for everything!! Even if you need to tape up a box they won’t tape it up for you…but try to sell you a roll of tape instead. I had five boxes they were pre-paid from our UPS account. They scanned the barcode from my phone and printed up the labels then said I owed them $2.70 for the labels!!
July 2022 by Christian Jayasekera
Looks like they’ve got temporary hours until after July 4th! Totally understandable with the kind of time we’re in. Just a quick heads up for the best UPS Store in the city!!
July 2022 by Britta Ward
The friendliest and most helpful staff ever. I’ve never had a bad experience.
May 2022 by Christie M.
I went in to return my textbooks today, and I met the friendliest staff member: Rachel! She was so helpful and crazy smart!! I hope she's the manager, because this is my new favorite location.
May 2022 by dstrelitz90
The workers here are always incredibly friendly, nice, and speedy. I’m always impressed even though my average interaction is less than a minute.
February 2022 by George Aguilar
Very nice store. Happy friendly employees. Great place to drop off Amazon returns.
