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March 2023 by F. Jakob Styley III
I went here at noon and I didn’t see anyone and the door was locked. I don’t find that to be a very funny joke and would like to talk to the manager.
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February 2020 by Justin Lopez
Location has been closed since Dec 20th until further notice. Use alternate post office.
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February 2020 by Jason Currie
Does anyone know why this place has been closed since December. I have mail here and I cant get to it with payroll checks that I depend on!
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February 2020 by Howard Stacher
Post office is closed
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January 2020 by Gandalf
First of all, people on here complaining are most likely people who don't have their priorities in order and expect others to hold their hand through every process. Or they're people who don't know what long hours of work is, for years on end, but still want to be catered and have their hand held. I've been in there when this happens, almost a daily occurrence. How do people not know how to fill out an address on an envelope!?!?
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January 2020 by anthony gutierrez
Useless waste of space close it down
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December 2019 by Nicole L.
I wish I could give less stars because this location really sucks. They never make sure to deliver the mail my work needs or pick up our mail. I went in on 12/03/2019 to get stamps and the lady ripped my envelops out of my hand to scan them. She was extremely rude. I cannot stand this location!
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December 2019 by Brayden Z.
Lady working was not helpful and didn't seem to care about my questions. Probably won't come back. Highly suggest the post offices in Atwood (Placentia) and the one on Santa Ana Canyon
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November 2019 by Steph G.
This little spot is SUPER convenient, they do have a lunch rush and sometimes you will find two reps at the counter which is a major plus. Would be nice to see some upgrades but I hope they do not think of shutting this place down anytime soon. I visit this location very frequently due to my online business. My packages are usually ready so I just go to simply drop off and receive tracking info. The women at the counter have always been very pleasant when I've visited.
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June 2019 by Nick C.
I went in to send a certified letter and the employee told me the destination zip code was incorrect. I went home to bring back the letter to who her the return address and she still said it was wrong. She wouldn't leave it how I wrote it. I expressed my concern that her change would somehow delay my letter's delivery and she robotically answered a generic reply. Fast forward a week later, I'm getting daily text updates that my letter is "in transit but delivery is delayed" so I go back in to follow up. The employee questions how I'm getting these updates on my phone. I HAD TO EXPLAIN THAT USPS HAS TEXT UPDATES FOR TRACKING! She had no clue. She then goes to the back to do what I already showed her on my phone and told me "certified mail doesn't have any guarantees." I went home and called the support line...50 mins on hold later and the agent I spoke to said they couldn't find the zip code the employee changed it to and that most likely is the reason for the delay. Please bring in fresh blood. These employees are not helpful and not up to date with 2019. They roll their eyes and get annoyed when I go in with questions but when the issue is on their side they can't be bothered or even show any sort of empathy.
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June 2019 by John M.
This post office is close to my house, so the location is convenient. Traffic and parking are no problem. The nasty old black woman that works the counter there has to be one of the most rude and not nice people around. She seems to always have a terrible attitude. Post Master please get her out of there!
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May 2019 by Deb P.
This location is very convenient. I would hate to see this location closed down. It does require some MAJOR remodeling. Staff is not very pleasant behind the counter depends on the day I guess.
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April 2019 by Joyce Miller
I love this PO and will go here then go to the one on Tustin. I read all the other reviews and the theme is that the lady is rude but I love her she says what she needs to say and gets the job done. Go there enough and she has a real life story which most people think that they are the only people in the world who have things going on in the world so for the folks that said mean stuff about her "get over yourself" She has done her job got your packages to the destination safely. I have been there all through different times of the day and she is always been helpful to whatever I have asked for even asked if I needed stamps...
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April 2019 by Rob Jones
Easy to get in and out of. No long lines usually except holidays which is understandable. Personnel are good at their jobs.
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April 2019 by Christina Lisk
You can tell the lady that works there hates her job. Every time i go in she is rude and is NO help at all! I asked a question about the label and weight, she told me to cancel my label through ebay and print another one. You CANT do that! Dont go to this location unless you want rude service. She could have easily printed me a new label but she said she couldn't
