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March 2024 by Michelle Sugimoto
I love Caliber Collision! I will always recommend you to anyone! Great work and friendly customer service!
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March 2024 by Ms AMB
Work done well, and I was well informed with all updates throughout the process. Affiliation with rental company definitely made things smoother too. I could get my rental from the repair location & return there once my vehicle was completed. Work was done in good timing too :)
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March 2024 by Tracy Rogers
Excellent customer service, quality work and repairs completed early.
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March 2024 by Rebecca McDaniel
Great communication, customer service & quality work. Friendly staff. Jason was great to work work with. For a stressful situation he made the experience seemless.
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January 2024 by Candy Jackson
They were very patient with me as I elected to wait a few weeks before coming in with the car for drop-off. Friendly and congenial and took care of shuttling me when I needed a ride. I didn’t expect them to detail the interior of the car, but they did.
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January 2024 by Catherine Rotella
Great communication and great repair job! Would highly recommend! My car was repaired right on schedule!
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January 2024 by G.Rod916
Everything went smoothe start to finish. Always kept in contact with updates. The whole crew is exceptional. Very professional in all aspects!!
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December 2023 by Liliana Alvarez tostado
Got my Chevy Tahoe repaired to perfection and they were also ver fast and professional.
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December 2023 by Deannie Mchale
Excellent shop for repairs. Customer service and communication exceeded all expectations. Even detailed my car inside and out and picked me up from the car rental company.
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December 2023 by Linda Colvin
Excellent service / Edit to add: Jason kept in excellent contact throughout my car repairs. Would recommend to anyone. :)
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October 2023 by Travis Vidas
Had my Scion repaired very pleased with how the repair process went
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September 2023 by Tasha H.
I had my Rav4 repaired at this location and they did an excellent job. Mike, Josh and Jason were great and very welcoming. I highly recommend this Caliber Collision.
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September 2023 by Java J.
I kid you not. We have been through hell trying to get our car repaired. 8 months later, my car ended up totaled and towed away. My car started in Orangevale and was shipped to Auburn after Orangevale couldn service it. While in Auburn shabby repairs were made and my car was exposed to mildew and mold while in their garage. Treatment of the mold by their 3rd party vendor rendered the car useless due to a chemical smell that could not be eradicated. Nor was the mold and mildew eradicated. I drove the car once for a medical appointment and the left headlight fell out of the casing causing irreparable damage to the headlight. The new bumper was aftermarket and began to become misaligned to the fenders. I called to get the repairs for the headlight and number and was informed by the regional manager that headlights don't fall out after being repaired. This was after the Orangevale shop committed to fix everything again due to the poor workmanship. I am now working with my attorney rather than a second class business.
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August 2023 by Marina Gabel
Jason went above and beyond for me. Great communication, flexible. Just a great place to get your car fixed.
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August 2023 by Heidi Bunch
Jason is an amazing rep with Caliber. He will make sure you stay informed about every step of the process. He handles good and bad news with the same process and care. He works hard to make sure your vehicle is ready and perfect for you. My car was ready within two weeks’ time, which was quicker than any other shop in the area! They also had a storage area for my car to be kept safely behind a locked gate, whereas other local shops did not have this safe-keeping area for vehicles they are working on. Caliber and their team made me feel like part of the family. I would recommend them over Fix Auto any day of the week!!
