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July 2021 by K M.
In all my life I have never felt more ashamed and embarrassed for a store. My husband (white male) and I (Asian female) have been supporting this Wal Mart location for few years. Before Covid struck us all, this store was our go-to place. We continued shopping there in person during the pandemic to support local business instead of shopping online. We respected their store policy by wearing our masks and trying to keep that 6 foot distance from other shoppers; we were never pettish about it. With that being said, while shopping with my husband recently in two separate occasions, (first time on May 20th and second time on July 2nd, I experienced something that was abhorrent. Racism! I really hate that word but that is what I experienced at this store by Wal-Mart "employees." In both incidents the employees noticed my presence and I noticed they did not have their face masks on. In both incidents, they left their face masks off while other non-Asian shoppers were walking near them. However in both incidents, when I walked by with eye contact, they put their masks back on their face. It was blatantly ballsy! I try to look at the whole picture in life and give people the benefit of the doubt; "ignorance," plays a huge role in how some people behave today. I sincerely wanted to believe it was just ignorance but in these incidences it was not. All in all, I hope the store manager will address this sad behavior but in the mean time our money will go elsewhere.
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March 2021 by Brad M.
Don't shop at Walmart no more they no longer Give the service that use to no more exchanges and very big attitude almost rude let's see if to big to fail Is true continue this way and Amazon is taking over Al never going back after refuse a return because I don't have the box Sorry for the good employ Never see me again And also al stop to shop at Sam club to and al sell all mi investment i have where is Walmart
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February 2021 by Lyn G.
Worst service EVER. This directed to the manager of pick-up that worked the 2/23/21 @1030am shift. I'm sorry if you won't honor a sale purchase from your own website cause your explanation to me is that it's fake and a fraud. But when I show you the sale as advertised and how it is reflected on MY receipt, DO NOT GIVE ME ATTITUDE and say, "I don't care. I don't have to listen to you." Then the moment you just grabbed my items and storm off?!?! Oh no! You brat! What are you 5 years old?!?!?! Learn a lesson in better customer service or better yet QUIT your job if you hate it.
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December 2020 by Bobbie L.
Super horrible customer service , needed helo in hunting and fishing, asked help from 5 people and finally someone came over after 20 minutes, lots of workers filling carts for online orders that loikef like zombies, lets not forget customers in the store!
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November 2020 by Claudia S.
I shop hear often and get in and out with what I need. NEVER do I ever ask for any assistance or have questions, but the few times I have needed help 3 out of 4 to be EXACT have been HORRIBLE. All three employees were in foul moods, not willing to go above and beyond to assist or did not know information regarding product. They were not happy or friendly. Today 11/22/20, I went to purchase disinfectant wipes, in the aisle there was ABSOLUTELY no sign indicating that there were purchase limits, as I was at self check out, there was altercation that happened when a women employee RUDLY AND DISRESPECTFULLY treated a customer who was purchasing two packs of toilet paper. She told her she could not purchase the second pack and began to take it out of the cart. The women and the baby came shopping together and were using one cart. They made it clear it was two separate households and the employee was sarcastic, rude and had no customer service. I continued to check out as more employees came to the self check out area. I was then approached by Daniel an employee who came up to me and told me I could not purchase the 5 disinfectant wipes and can only take one, this after he was involved with the other argument happening and after I had already scanned my purchase. I said where is the sign limiting the amount. He said it's posted as he directed me to a sign that specifically stated " there was a limitation to HOUSEHOLD SUPPLIES", that could mean anything. I became frustrated and he took 4 of my wipers and took them off my purchase. As I finished my purchase a manager came up and was trying to deal with the incident, as I walked out I made eye contact with Daniel and said to him, I believe signage needs to be modified to disclose what household items are limited, was not finished stating what I needed to and he cut me off and said "thanks will let them know". I stopped in my tracks, as I was already annoyed and said excuse me but I was not done speaking and I don't appreciate your tome nor your rudeness. He cut me off and said I heard you, I said no you did not. He then began to speak and I cut him off and said to him as an employee you need to listen and hear the customers not be rude. I walked out with my purchase called and spoke to Chris store supervisor and explained the situation about the signs, my incident and told him that they needed better training and people that are HAPPY to be working. He said he would see about the signs, would talk to Daniel, but I can only assume nothing will change. If your having a bad day at work, no need to take it out on customers. Daniel was also rude to another lady that was in line with her daughter by yelling at her that another check out was available the lady put her hand up as she was not ready to proceed. Absolutely no courtesy, no friendliness and it's no wonder that WALMART has a stereo type that their employees are miserable, unhappy, disgruntle, rude people just collecting a paycheck with no customer service capability. MORE TRAINING IS ABSOLUTELY NEEDED.
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October 2020 by Emily B.
Some employees are not wearing a masks also customers aren't wearing masks. Very disappointed.
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October 2020 by Terri B.
Its been awhile since I have been in Wal-Mart during the day. I can't believe what a zoo it was. The store has taken away all its social distancing policy except wearing masks. Solicitors blocking the doors wanting signatures. The store was crowded. The return items room was so crowded that there was six feet between the customers. . Wow behaviour like this will never get our kids back to school and life back to some normality. Way to go Greenback and Hazel. You have earned an F in keeping your workers and customers safe.
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July 2020 by Sol S.
WORST CUSTOMER SERVICE FROM THE MANAGERS ASSISTANT!!!! ((((MIKE))))The worst attitude, slow, angry, he charged me more than he should!!! I don't even want to go back to clarify and get my money back!!! I know it's Walmart I know you can't spect much but this guy should be working in an office with no human contact, the face of the worst customer service.
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July 2020 by Janice B.
The store and the products are par for any Walmart. My current issue is a third of the staff do not know how to wear a mask, they have them hanging below their noses.
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July 2020 by Paul Masopust
Always good with great prices
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June 2020 by elisa g.
If you are going to reqire masks. We should have some warning! Not just be denied entry or even allow masks to be bought to enter
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June 2020 by Polly K.
Absolutely worst worst worst customer service. I think that there must be something on the job application that says if you are totally incompetent we will hire you
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May 2020 by Monika L.
Ian was very courteous when he put my groceries in my trunk. He was mindful of the distance between us and he was cautious when loading. I am grateful you have this service available. It is super easy. I wish though that I knew when ordering what products weren't available and that I had the opportunity to put in substitutes that I wanted. I didn't get an email that some items weren't available in time for me to update the order, before picking up.
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April 2020 by Jill P.
I just got back from Walmart and I was beyond pissed at what I experienced. No wipes for the carts, no one offering to wipe the cart down. Employers not wearing masks, I think I saw maybe 5 employees with a mask on, very little social distancing with not only the employees but the patrons. The store was packed. So they are not limiting the number of people in the store at one time. And I was sat prob only 10% of patrons had masks on. Management should be mandating all employees to be wearing a mask. Set some examples Walmart!!!
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April 2020 by Doug W.
Beware. I purchased a TV on Walmart.com. It arrived damaged from shipment. I was just advised by the Customer Service Manager at this store that effective Monday Walmart is not going to accept returns on anything. I am out hundreds of dollars. I didn't want a return. Just and exchange. Walmart doesn't care. They are making so much money during covid19 and now they want to make even more. Terrible company to do this to people right now. The customer service is just canned and rehearsed insincere lines.