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May 2024 by bill ding
CVS has a friendly, helpful staff. I came in for a birthday card. They have a great selection.
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April 2024 by Lyle C.
Not a patient friendly store. Hours are not good either. Switching to another pharmacy chain.
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March 2024 by Chris K.
This place is literally disgusting. The walls are falling down and there are cobwebs all over. It's a hard to trust a pharmacy to be sterile and clean when it's surrounded with dust. I would suggest getting your meds somewhere else. If only they sold items here to clean your house and could use those to clean the store? Lazy. Gross.
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February 2024 by Marcia V
Staff member was very helpful. When he noticed I was struggling with heavy items at checkout, he came immediately over and helped me move to regular check out.
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November 2023 by Nadia Yakoob
I would give zero stars to the pharmacy if possible. They are always overwhelmed and make me waste so much time. The message often says they are closed well after their lunch hour is over; they hang up on callers; and they screw up prescriptions. They are terrible. They have a convenient location in downtown Orinda right off the freeway, but the CVS Pharmacy in Moraga is INFINITELY better.
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October 2023 by Aaron Tran
Amazing cvs!
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October 2023 by K M.
TERRIBLE customer service. Was hung up on, when I called back I was told even though the shipment containing my medication came in at noon I had to come back after 5 because they have too much to do. Not to mention the actual medication was ready a day earlier but they didn't have a basic spacer to use with an inhaler so now on second day without my meds. When I asked why they didn't call another CVS to let me get the spacer somewhere else again I was told they get over 1,000 Rx a day so they don't have time. Other CVS do this (call to find meds) without being asked. If staff really is that busy and overwhelmed I feel for them but then where is their management to ensure they are appropriately staffed to meet customer needs? ATROCIOUS not to mention NEGLIGENT regarding people's medical needs.
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October 2023 by Allison Rosengard
Great, helpful employees but VERY understaffed. Usually there are 2 non-pharmacy employees in the entire store and last time I went there was only one. This store is large enough to need at least 5 people at a time.
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October 2023 by Don Perata
For its size, the store is well stocked. Staff always respectful. Never use motorized checkout. Why put a $17. Hr employee out of a job.
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August 2023 by Eileen T.
I went to Cvs in Moraga for my 3:00 appointment for a Covid booster. When I got there I was told they didn't have any in stock. I called CVS Orinda and they took me in immediately . A very well stocked store and a very friendly pharmacist .
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August 2023 by Ben O.
Honestly horrible customer service on the phone. Got hung on not once but twice with attitude from the pharmacist named Sharren and the store manager Dave. The lack of customer care is very clear from both and honestly puts a bad scar at this location. Imagine a pharmacist who doesn't care about helping the patient who is just seeking to clear up questions about there medication. Shame. Please feel free to contact me to resolve the situation.
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July 2023 by Michael Thompson
Very nice and convenient
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July 2023 by 925
Amazing service
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May 2023 by Nadine W.
Horrible customer service. Lacking in life saving medications for children. Lacking in willingness to support families in finding those medications at other CVS. Lacking in inventory and respectful customer service as well as care and concern for the public regarding vaccine administration.
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May 2023 by Bob S.
This must be the worst pharmacy on the planet. Extreme wait times, absolutely awful staff and arbitrary rules they've made up to fill or not fill your prescription. I'll gladly pay more never to go here again. Fuck you CVS. Fuck you twice.
