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February 2024 by Lai W.
I would like commend Tim who checked me out at the Orinda store. Tim was very helpful and knowledgeable. He was able to answer my questions. Tim exuded friendliness, patience and a good attitude towards customers. I look forward to having Tim help me to check out in the future. Please relay my appreciation to Tim for a job well done. He is the perfect person for the job. Lai Wong
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January 2024 by Ronald N.
I have gone inside this Safeway when I am in Orinda due to doctor's appointment. I have gotten sandwiches and cookies from this Safeway location and I manage to come inside and leave as soon as possible due to not being in line for a long time. I am amazed that with the three self check outs I was able to get done with my purchases fast. This particular Safeway does not have a huge parking lot like Lafayette. I can't remember if there is a Starbucks inside this particular Safeway because I came in for a sandwich and left right away. i was amazed that outside of the Safeway I saw a bin that separate the trash and recycle (no other Safeway I seen has that yet). When I am in Orinda again I will stop by Safeway for lunch
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January 2024 by Payla B.
Workers here are great; Specifically Ernest, Rhonda, and Cece. Kind cashiers that make your shopping trip easier.
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August 2023 by Agam C.
One of the best groceries that l like to but there, they good prices, great service and good quality of veggies.I recommend everyone to buy there!
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June 2023 by Dominic H.
Cece was amazing and great customer service!! Thank you soo much! You made my birthday great even with just checking us out!!
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May 2023 by Jan C.
Micheal the so called "closing manager (supervisor)" is entirely incompetent. These are the kind of people "in charge" when there are no managers in the store. To top it all off, due to his ignorance, he is extremely rude. He should be working somewhere cleaning bathrooms not supervising a grocery store. I agree with all the other reviews- it's so pathetic this is the only grocery store in Orinda. To Michael- GET OUT OF OUR TOWN AND GO BACK TO HICKVILLE WHERE YOU CAME FROM!!
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May 2023 by Jessica F.
There is a reason for all these bad reviews unfortunately. The worst customer service ever from the male manager who refused to put the tiny bit of helium in a $20 balloon I literally bought two days before for a party I was going to. He said he was going to charge me $4 for it and I had no money on me. He was super condescending and rude for no reason too. I hate that this is Orinda's only grocery store. Not worth supporting!
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May 2023 by Tom R.
This is a good Safeway. The staff is friendly and cordial here. I never have trouble finding parking, a cart, or any items. The food I have bought here is of good quality. This Safeway is very expensive though.
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April 2023 by Don E.
Understaffed always especially the check outs and deli/food area. Please staff more you make so much money
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April 2023 by Robert N.
Ordered a cake four days ago, When I arrived to pick it up it was not ready. To complicate matters no one in the bakery department speaks English. I have had the same problems in other area of the store where employees do not know where anything is or speak only broken English.
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March 2023 by Robert R.
Overall I'd give it high marks. What keeps it from being five stars is the director. For in the time she was employed as the director at Lafayette, she was quite UNPROFESSIONAL! Oft chatting on her phone, emailing friends, grabbing a smoke. Not saying that I could do the job better. But if she is regarded as ideal for such a position, well I'd hate to think she got her job on account of gender.
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February 2023 by Winston S.
Bought two salmon fillets two days before their "sell by" date. Opened them later that night...they had gone bad and smelled DISGUSTING. Also there were no baskets at the entrance. Come here every couple weeks and it's usually okay. What happened?
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September 2022 by Maria Slagle
I was robbed, wallet stolen while shopping
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June 2022 by J C.
I'd like to give a shout-out to CeCe (sp?) who helped make an adjustment to my receipt concerning two sales items. She was friendly, helpful, efficient and empathetic. I like this small town Safeway store.
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May 2022 by John Abele
My new favorite BevMo.
