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October 2023 by Trisha P
Made me wait 40 minutes even when I had an appointment. Customers who came after me got their nails done before me. Bad service.
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September 2023 by Emily Needle
Dina squeezed my daughter and I in on a busy Sunday afternoon. I got a dip manicure and regular pedi, daughter got a full set. Done quickly and professionally with great results. Thank you.
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May 2023 by Sheena Lakhotia
I was very pleased with my manicure and pedicure from Smileys. I appreciated the friendly staff and the tranquil ambience.
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April 2023 by Melanie Gonzales
I love this salon! They do quality work ??
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March 2023 by Gina Marinelli
I’m new to the area and have been struggling to find a good nail salon. I made an appointment for a fill with Deena and I’m so happy I did. When I got to the salon my nails were all different shapes and lengths from the last salon. Deena spent time perfecting the shape of my nails and making sure my nails were all even. She fixed the mess the last salon left me with. I’m so happy with my manicure and I will definitely be back! The salon itself was very clean and professional. They had lots of color options. Thank you Deena!Services: Manicure
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December 2022 by Melody H.
I used to seldom get my nails done but recently I've found myself becoming a regular at Smiley Nail Spa in Orinda. Deena and her team always do a great job and are very detailed in their work. My gel manicures always last 3+ weeks without ever chipping. Highly recommend Deena
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December 2022 by Serena Low
The best set of nails I’ve ever had!! Such amazing hospitality and service on top of this flawless set :) I love them so much, thank you! ? Definitely coming back!
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November 2022 by Vanja Mattock
I went there to get my acrylic nails off and ended up waiting 40 minutes to get in the chairs while they kept booking appointments and letting people come even though they were behind then I sat there for another 10 minutes and then when they took off my nails it was painful.Services: Pedicure
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October 2022 by Grace Toti
so cute! love
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October 2022 by Lauren S.
When this salon first opened, it was great. Unfortunately they have become so busy (good for them!) that the quality and customer care has become terrible (bad for clients)!. Even with an appointment, one is guaranteed to wait at least 15 minutes or a half hour. Meanwhile they take anybody who walks in, and decline to tell them that they will sit there for upwards of 30-60 minutes for service. Even when checking in for an appointment, I wish they would say "it's going to be an X minute wait." Then when you actually get the service, they rush through it because they have 10 (exaggeration, but usually at least 3) other people waiting. My last pedicure I waited for 25 minutes for a service that lasted 25 minutes. I think it's just not worth it. Find another place where they actually honor appointments and take the time to be thorough.
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September 2022 by Sam M.
This salon is amazing!! Reasonable pricing, huge selection of dip nail colors, and excellent customer service. Walked in with my daughter and got a well needed mani/pedi and she got a manicure. Love love love! So happy we went!
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September 2022 by Julia C.
I made reservations for three persons to get treatments, and for my treatments to be with Deena. The three of us arrived and only two nail technicians were at the spa. It took over two and a half hours to complete my pedicure and nail dip. The technician lied to me about how much time it would take to finish my nail dip after finishing my pedicure. I missed an appointment I still had to pay for. I hate having my time being disrespected. Halfway through my nails, Deena walked in moments after another customer. I told her I had been waiting for her because I booked a reservation with her. She told me she had to take special care of this other woman. Apparently my reservation meant nothing. I have been to this nail spa many times. I have had my nails done by Deena many times. I tip so well many of the technicians are surprised when I tell them they don't have to share their tips with the others. I don't understand why they would burn a customer like me. I'm off to find a professional to tip.
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August 2022 by Kimberly
I’ve been going to Smily for about two months now for the dip manicures. I love them. My natural nails are long and pretty now thanks to Deena and her staff!Services: Dip powder
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August 2022 by Rachel M.
My mom and I started coming here for pedicures a few months ago and I haven't had a bad experience yet! Hannah is the absolute BEST and she made my last experience so nice. She's great at massage and takes her time.. Also, the massage chairs work really well!! Next I'll try gel nails on my hands. We will continue coming here for the great customer service and work!!
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July 2022 by Angela P.
Used to come here for very solid mani-pedis. Just had a very rough and sloppy pedicure so that's a wrap for me.
