-
December 2023 by Mark Chow
Ouch - slow service might as well be the DMV. They just stopped caring for service. 3 ladies good around talking and then one guy who was on the cashier, and along with the people. Go to the Orinda post office, and look at their employees and see what’s happening.!
-
September 2023 by any who
Worst bank ever..DON’T GO HERE..as a long-time customer this bank rude and racist the tellers wouldn't Cash a small insurance check from gieco which is a reputable company and I have an account there..gave me no explanation,bad attitude and dirty looks which made absolutely no sense at all at 9am..I went to another bank and it was no problem at all...I did follow up with a formal complaint to corporate.please make sure you do the same people because This wells fargo is atrocious as a whole.Below Zero stars.
-
July 2023 by Samira Khatami
The worst Wells Fargo in Lamorinda. Rudest staff! 3 people in line walked out today because they had 1 teller, and 4 people sitting in front of their computers. When I asked for help, older lady said “you can wait”, and I told her 3 people have walked out because the wait is too long. She was SO rude. We left too and went to Moraga. Close the bank down with this terrible staff!
-
May 2023 by bong kim
The most unpleasant staffs are all there in orinda location.I go to either lafayette or moraga as this location is rude and racist all. They kept on shouting to person right behind me so sorry they are waiting because I made them wait I take my time while I spent 3 min of questions there. It happens same every visit. They make me very uncomfortable and feel guilty by being passive aggressive. All are amazingly passive aggressive except one person Anderea, she is such a nice person. Hope you close door soon.
-
January 2023 by Berrin Y.
Lots of people on the line with only two cashiers :( they need more people. We couldn't wait
-
December 2022 by P. G.
DO NOT deposit here. The speed with which the new accounts staff works could be described as a mix of molasses and quick sand. The first day took TWO HOURS. Today, we are going on an hour and counting. That's THREE+ HOURS to give them money they'll accrue interest on. Sadly, I overheard another patron who had all of their business and personal accounts locked up online. Wells was unable to unfreeze the account so turned him away without access his own funds. O.M.G.! What a shame. Twenty years ago, WF was a respected financial institution. Today, they should be avoided when other options exist.
-
July 2022 by Erik H
They no longer have Saturday hours and probably won't have them again in the near future?
-
February 2021 by Linda Hammett
helpful staff
-
February 2020 by Minyoung Anna Lim
Just don’t do business with Wells Fargo, it runs their culture- fraudulence
-
January 2020 by Diana V.
This branch location is a small one, but it's situated in Downtown Orinda, so it's easy to walk to and drive to as well. The service is quick and efficient, the employees are available to assist, and the ATM outside is always functioning. There is a dedicated parking lot with plenty of spaces and there is also street parking directly in front. *Note: They have hot cocoa inside the branch -- a favorite perk for kiddos : )
-
January 2020 by T K.
I've been a customer here for 16 years. The team here is high integrity, efficient, helpful and professional. I enjoy all of my interactions with them as does my wife. My kids have also opened teen checking accounts here and the team has been super helpful teaching them the basics of banking. When my son carelessly overdrew his teen checking account one of the senior client services professionals here helped him resolve that problem and learn how to avoid it. She was very kind and helpful. Highly recommended!
-
September 2019 by Stephanie W.
Many people take the time to post negative reviews about their banks. However, I wanted to take a moment to post a extremely positive experience I had with Nesrine the Branch Manager of the Orinda Wells Fargo. She was extremely kind, sensitive and thoughtful in handling my issue and followed up to make sure I was satisfied with the transaction. Overall, just great!
-
August 2018 by Nick A
Met my wife here!
-
February 2018 by Tom P.
Wells Fargo is the worst. We hear the reasons in various publications every single day. They con their customers. They make them sign up for things they don't want or need. They're predators, through and through. The management of this branch, in particular, in Orinda, is a TOTAL drag. A quick joke: Q. How many blonde, soccer-mom-looking managers does it take to ruin my day? A. One. She works here. I've had to talk to her on numerous occasions. She's intense and mean. Wells Fargo is just the worst of the worst. They prove it on a daily basis. And this Orinda branch doesn't do them ANY favors. Avoid Wells Fargo forever.
-
June 2017 by Bea M.
I love this branch... Everyone is very friendly and helpful. It's not uncommon for me to do my transactions inside instead of using the ATM! Chris J. has been absolutely fantastic assisting my family and I in everything, and responds calls and emails quickly. They have plenty of parking spaces, which is a big plus in downtown Orinda!