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July 2025 by Miguel Ramos
Great service
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June 2025 by Jerick Stevens
Called on my way, took 30 min. arrive. No one answered the phone, walked in 2 employees at the front counter, wasn't busy, and was way overpriced!
Would have saved me time and gas if they had picked up the phone!
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May 2025 by Koren Turner
Often times we only leave reviews when we've had a bad experience, I must say, my transaction started off a little rocky due to misinformation provided by customer service, however, shout out to Blaine on the e-commerce team. After several email communication's between he and I over how I would be reimbursed for my CORE chg. on a transmission I purchased, I thought I was not going to be able to get my money back due to I don't live in any area where B & R is located. Blaine went over and beyond to find options to make it possible for me to get my CORE chg. back, although it's only $60 every penny count's with me as I'm a single parent. What I appreciate the most is that he was willing to go out of his way to satisfy the customer, he added a human touch to the email conversation's which is so important these days. I'm hoping that my transmission is as good as the service I have received so far. I will definitely use B & R in the future and will recommend to family & friends. Also, thank you very much to Travis Tomblin for communicating and keeping me informed on my shipment. Thanks again Blain, I'm so grateful for a person like you, make sure to spread that awesome customer service to others. Koren
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April 2025 by rebecca sosa
Staff I talked to isn't very knowledgeable
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March 2025 by S.M. F.B.
Good customer service fair price
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March 2025 by Mikey A
Overpriced high mileage engines. Every small thing you leave on the engine cost extra when you where wuoted a cpmplete engine assembly Waste of time.
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February 2025 by misty Martin
I love this place
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January 2025 by USER
The guy who served me at the counter humiliated me in front of another person. I had never felt this way.
I paid and left, then came back to buy another piece and when I was paying him he told me that I may was stealing! I was so offended by this and I told him, of course not, I'm paying you, but he refused to listen and said why had I come back and I told him again because I wanted another piece, and I told him that if there was a problem I wouldn't buy it from him. And he kept offending me. It was the most bitter experience that happened to me in a store.
I SHOULD NOT HAVE DRIVE 2 HOURS FOR THIS RUDENESS. I hope justice.
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November 2024 by Charlotte Fairbank
This place is a waste of time. The new owner “buddy” is not pleasant to do business with. I have been a local to this town for 30 years and knew the previous owner well. Just take the drive to Chico pick n pull.
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October 2024 by Cesar MonRoy
Shout out to AMBER! Always coming in Clutch and pulling thro!
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October 2024 by Tanner Brown
great service super helpful people amber key is the one to go see if you need good fast help 👍🏼
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September 2024 by Shawn Cahill
Great people
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August 2024 by John M
Very helpful, the prices and customer service were excellent
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June 2024 by Pedro Amaral
A part from a T-boned car (on the lot for almost a year). Priced at more than eBay (delivered). Back office Manager will bury this outlet.
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May 2024 by chuck gardner
Great parts place
