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March 2024 by Deanna Buckley
Had to wait 15 minutes, people were nice.
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October 2023 by Jacob S.
No one at registers, sells expired food . Seems to get worse and worse . Thanks cvs, I guess I'm to blame for not checking the dates of your produce on your you out out .
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October 2023 by Marc M.
I recently watcbed "The war on ivermectin "that shows that two out of three people diagnosed with Covid and use ivermectin survive covid , it's not just for horses like the fake mainstream news says. So when I got out of the hospital after being diagnosed with Covid I called CVS in Oroville California to get a prescription of ivermectin, they instructed me they do have it but will not prescribe it for COVID-19 patients. According to the documentary and book "the war on ivermectin, it saves lives (2 out of 3) you can review it on the thehighwire.com just search "The war on ivermectin" it's Worth watching if you or your loved ones have suffered with Covid and want inexpensive medication these guys have it and they deny anyone with Covid even with a prescription. I have been going to CVS a good part of my life but I have lost all respect for them on this one... no more shopping there. Denying humans medication that can save their lives is a horrible policy CVS ! You have sold out to Americans with your pathetic policy denying a medication that can save lives!
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May 2023 by Kathy Raschka
The staff is always very helpful, friendly, and cheerful.
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May 2023 by Google user
The staff is always very helpful, friendly, and cheerful.
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April 2023 by Meeka N.
Awful!!!!! Save your self time and use Walgreens pharmacy. Pharmacy staff is always super rude.
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October 2022 by Ed M.
It's always delightful to see Pachua (a.k.a. Chuy) behind the counter working his magic in the pharmacy! He's always friendly, helpful, patient, & understanding and he's a genuine pleasure to work with. He definitely goes the extra mile to make the customer feel like they're family, not just a number on a prescription bottle. He truly cares about and loves what he does! He's a great asset to CVS and the community!
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September 2022 by Eileen L.
Always a wait in line to pick up!!Today I went to pick up at 4:50 a hand written note on window it closed at 4:45! Who closes at4:45 !!' Not 5. Not. 4:30 !!! Crazy. crazy I think I am switching to Walgreens!
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December 2021 by Sara Dingman
Get better pharmacy staff! My prescriptions are constantly being messed up. They fill what I didn't need or ask for and don't fill what I do! They don't answer their phones and people need to be able to speak to their pharmacists! This is by far the worst customer service I have ever experienced by any type of business!
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October 2021 by Josh W.
This review is in relation to the pharmacy only. The staff is all nice, polite, professional. The operation overall is a mess however. I've called in multiple times to see if a RX was ready or could be expedited and the hold time Just to get a tech on the line can be over 30 mins. The drive thru is very hit or miss also. Meaning about half the time it's open and half the time it's closed when it should be open (generally with a sign that either says they are short staffed or the payment system is down). One day I was two cars from the window after what started out to be a six car line and they closed the window on the cars that were still waiting. Pretty brutal. Unfortunately this is about par for the course for all the pharmacies in the Oroville area. Hopefully they get a new card processor and hire some more techs.
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September 2021 by Harry S.
If I could give them zero stars, they would deserve It. Made appointment for 9:30 AM FLU SHOT. FIlled out all forms on line and was inline to check in. Waited in line for 10 minutes only to be told our nurse isn't here and it may be 30 minutes or longer For covid, flu, or any other vaccine. I expected this of CVS but felt sorry for the COVID patient who got the courage to take it but now will not return. Shame on CVS
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September 2021 by Gail Shields
The customer service is lacking. When they choose to not have an employee up front to help checkout then that is a huge issue. Not all things can go through self check. When a customer has to use their phone to call the store while they are at the checkout counter that is a problem.
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September 2021 by Steffany Archer
I love CVS
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July 2021 by Laura M.
Oroville, CA CVS The one star is for poor phone service! A week ago I was in the store and the phone in pharmacy was ringing non stop. Out of 8 employees, NO ONE ANSWERED. The pharmacist finally snapped at the other employees about letting the phone go unanswered. Today, I tried to call. After being on hold for 15 minutes, the phone disconnected. I called back, someone answered after 10 minutes. I began to tell her about being disconnected, when she rudely snapped at me, asked if she could "PUT ME ON A BRIEF HOLD". WHEN I SAID, NO, SHE DID IT ANYWAY!. I WAS ALL READY ON HOLD OVER 30 MINUTES. ANSWER THE PHONE IN A TIMELY MANNER AND ACTUALLY HELP THE CALLER. OH BY THE WAY, LAST WEEK, NONE OF THE STAFF WERE MASKED UP.
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May 2021 by Susan S.
This am I called for the 4th time for a renewal of a prescription that my dr put in on Friday. Today is Tuesday. The women I talked to said they did not receive the order . She was extremely rude. would not listen to me at all and I hung up. I called my dr who explained they had sent 5 orders over for this drug and that the women she talked to was rude. 8 hrs later Cvs filled prescription with wrong dosage. I recalled my dr again. Changing pharmacies. I had chemo today and don't needCVS incompetent personnel talking to me so rudely.