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December 2023 by Google user
A friend and I purchased a storage unit lost so much money and time renting a U-Haul to clean it out, they put the wrong lock on it we could not get into it. Communication was horrible. Nobody was on site. Did not get a refund as of yet of any sort. After about two weeks was told the issue was solved and tried to blame my friend as there was damage on the door, which we did not do not sure why they could not check their cameras themselves? Buddy went over there half of the stuff was missing from the unit versus what was in the picture. Doesn’t even deserve 1 star.
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October 2023 by Chris Gariaparra
I'm not to sure why management keeps upping the rent because the place looks worse everytime I go to my storage .
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September 2023 by Susan Williams
I rented a U-Haul from there and the lady was really nice very good customer service.
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March 2023 by Jennifer Warren
I had a wonderful experience at this storage facility. The manager has been SO accommodating, helpful, and kind! She goes above and beyond for her customers, and I appreciate her friendly and positive energy. If I ever require storage services again, I will be coming back here! Customer service is top-notch.
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March 2023 by Sara Sullivan
If I could it would be NO stars. The auctioned my storage off. which was my fault , i take responsibility. however, they sold ;my late mothers ashes in the ern. they refuse to give her back, even with knowing where the people are and she can contact them. she told the people to dump her whereever. how many more people has she actually SOLD. SICK!!!
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March 2023 by Sara S.
awful awful people they sold all my stuff including my dead mothers ashes. Jennifer is the worse person I ever met. she knew where my moms ashes were. she simply had to call the winner bidder of my auction. Still Jennifer refused.
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October 2022 by Lynda Lee Alverson
Super friendly and helpful when time is limited. I am closing out my storage somewhere else and moving it here for sure.Hats off to the manager for being so knowledgeable and friendly.
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September 2022 by Jennifer Eroh
Jennifer the manager is great ! We shall see about the new owners .
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September 2022 by Brian Adams
Went to Garden drive mini storage for the 1st time since they was bought out by A new owner and the manager was awesome it was an amazing experience and the hours are great before couldn't get in to the storage because the hours was terrible. Thank you Manager
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June 2022 by Alex C
So first of all I didn't rent over there but only went to check for availability and pricing, but the experience was great. I spoke with Jennifer, and she was very thorough and helpful in letting me know the pricing, unit sizes, and upcoming auctions and potential availability and took my number down and followed up with me after about a week after when I already had a storage unit elsewhere in Oroville cos I couldn't really wait and I don't live in town. (She also offered info about other storage units in Oroville too for me to look around.)Highly recommended if you're looking for a storage unit, they are way more friendly and responsible than the ones in Chico.
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May 2022 by margaret Yates
The manager is so helpful , polite and cheerful. Always a joy to see her, makes you feel like you are the most important person in the world.
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April 2022 by Michaila Beverly
Excellent Mini Storage! The new manager is awesome and works with us to the best of her ability! We have had zero issues with this storage facility. Would definitely recommend!
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March 2022 by Alicia Griff
I've had my storage with Garden Drive for many, many years. I have worked with numerous people there over the years but I have to make sure that Jennifer gets the accolades she most certainly deserves. Jennifer has helped me so much. When life took a horrible turn for us, she was compassionate and helpful to me on a level you rarely find in the world anymore. She has gone above and beyond. It's more than I could have ever expected and she has done it all with a great deal of compassion, a wonderful sense of humor and a huge smile on her face. This young woman is certainly one of their biggest assets. I really hope that management there knows what a true gem they have with her at the helm. Thank you from the bottom of my heart Jennifer. I appreciate you more than you will ever know. Keep up the good work.
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March 2022 by Chelsea Rivera
I began renting a unit here in 2019. In May of 2021, my unit was "accidentally emptied" by the people running the facility. I didn't find out until August of 2021. They refunded the money paid to them by me after my unit was already emptied and rented to someone else. However, they refuse to give me any information about the owners to figure out reimbursement for everything they threw out. I had my entire 2 bedroom apartment packed into that unit shortly before this happened.
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June 2021 by Tim Kuntz
Management is always very professional and helpful . I feel like my belongings are very secure and watched well .
