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February 2024 by Desiree Ryan
Come on Goodwill! I've shopped these stores for over 50 years like all people. We are not looking for another five and dime box store. Im not sure what's new or donated. Maybe the new is donated but seriously you can get half this stuff at a dollar store or end of a clearance and you want to triple the prices. We're all shopping there to get better deals. If we want to pay Walmart prices we will go there. But your biggest problem is not enough checkers. I stood in line right before Christmas and people were so discouraged they were walking out and putting their items down. I started to make a stink to your employee's and they told me there was nothing they could do about it that it comes from higher up. I said yes you can you can call someone up to check right now. Well they have other jobs she said. I said they will be surely busy if they keep having to restalk shelves with unpurchased items. I told her she could also complain higher up then I recommend everyone in line they should help her out by doing it for her. Well here I am. We are your donaters! Now quit price gouging before we just start giving our stuff away to each other. I realize you help others in need but I've also brought them in for help. A $50 voucher is not much when you ask $20 for very used shoes. Do better GW or you will lose your shoppers.
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January 2024 by Brittny H.
This Goodwill use Covid as an opportunity to get rid of ALL sales, they use to have great sales and I would shop there way more often. Their prices are crazy and the fact that they don't have weekly sales along side their 50% off on holiday sale anymore make it very difficult to afford to shop here so I go to more reasonable thrift stores.
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November 2023 by Gary
I went with someone so I really did want to be there
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October 2023 by Cindy S.
First time coming to this goodwill as I have in Sacramento area but not much to it and this one definitely surprised me with so many options for kids costumes adult women's men's and even teens anything from wigs and accessories but do note some costumes don't have all the items so you have to basically look through racks to find pieces of it which is kind of a lot of work but I did find lots of costumes as that's what I went in for I went to every possible store spirits Walmarts you name any in Sacramento and here but I should've came here first as they have so many good costumes that are with everything and still way cheaper then most stores too I love it had a good experience a must for any of your costume needs too lots to choose from staff were around stocking racks and organizing. Very organized I like it will definitely go back soon to look around more for other things if needed.
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October 2023 by S H
When I purchased my daughter's dress just about a week ago, there were no signs or anything indicating that all sales were final at this Oroville location. However, today (9/26) we went in to exchange it and now there are signs everywhere where the cashiers are regarding that all sales are final. From what I understand, an exchange could be made with an original receipt. The older lady with blonde hair up front was rude and disregarded us, in addition to another associated whom she questioned for help. (Honestly, most of their staff are rude and looks utterly depressed.) An absolute waste of our time searching for an exchange with an already pricier used piece of donated clothing item. Extremely upset and disappointed!!!
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July 2023 by Diane F.
Sorry, I was disappointed. Shelves were very crowded and messy. Why? This store does not have the typical color-coded discounts every week. It would help their sales and clear out the old stuff! In my humble opinion, a better Senior discount would also help. 5-10%? Why bother, not worth the trip.
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May 2023 by rosemary moreno
i continue to have the worst weirdest experiences in this store every time i shop but since they ocassionally have good tops i keep going.. wish the managers would listen to customers instead of letting people walk all over them and change or use restroom for 30+ mins at a time. Clearly there's constantly things going on and helping others use safely is great but not letting your customers have a place to try clothes on because you're constantly letting people use in every part of the premises is a bit unnerving
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May 2023 by Jo Miller
This is the absolute worst managed Goodwill Store I have ever been in.There are 4 dressing rooms to try on clothes and only one is available to use. Three of the dressing rooms are locked. There is usually a long line of women waiting to try clothes on and they refuse to open the other doors.Even after a 45 minute wait!Another issue is the lack of cashiers. The wait to pay can be anywhere from 20-30 minutes.There is only one cashier for about 5 registers!Lastly, the music is loud and horrible! Every time I ask to speak with the manager-she is on lunch.Goodwill Corporate needs to check into the poor management in this store!
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March 2023 by Michael Jones
A large, clean & well organized store.I thought that the prices on clothing was too high, and there were some broken items for sale.Good value can be had for the smart buyer.Inspect well before you buy.
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March 2023 by Angelica Massey
Good for a goodwill?, prices are a little high for stuff you could buy new for a couple more dollars?
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December 2022 by Leah
Very clean and organized.. Seemed a bit pricey though
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November 2022 by Dana Mite
One of the largest, cleanest and well organized thrift stores I've ever been in. (and I've been inside over a hundred at least) I love the fact that they have big dressing rooms. Super easy drop off location at the back door w/ friendly staff. Good location next to freeway.
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October 2022 by Tanya Murillo
5 stars because for a Goodwill it is very clean and organized. Terrific employees definitely need mention how clean fitting room was clean no pile close or hangers like you see at say Ross or even the half places in a name brand store. Didn't find what I need but definitely will be back you never know what you may find
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September 2022 by Leo P.
I do a lot of yard art and Halloween junk . this is a great place to get different things at a great price.
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September 2022 by WhyHelloThere
Super big! A little more on the expensive side.
