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March 2024 by Patti Stephens
Great people, very helpful
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March 2024 by Jocelyne Kepler
Miyoshi was very helpful, very professional, with a great, friendly personality. I look forward to seeing her again next year.
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March 2024 by Bill Robinson
HR BLOCK did great for me
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March 2024 by Ben French
My tax preparer was professional friendly knowledgeable fast explain everything I needed everything I got very happy.
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February 2024 by Chris Collins
Barbara is great
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February 2024 by Heather Halverson
Wonderful! Recommend Barbera!!
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February 2024 by Lance Dorman
Very helpful and fast
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February 2024 by Jessica Robin
Loved the guy that did my taxes very friendly and got the most back for me thank you
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February 2024 by kylee jamison
I do my own taxes religiously for the past 10 years. I wanted to try and get a refund advance this year so I decided to try H&R block. Now we have used them in the past and it was a great experience but this year was horrible. I specifically told them I was only paying hundreds of dollars in fees to be able to get the refund advance. She said that was fine and we figured everything out and were good to go. Or so I thought. It literally says on the website that you have to use the emerald card or a prepaid account they set up to get the refund advance. I was told that wasn't true and I could do direct deposit into my own account and it would be fine. I trusted the professional to know what she was talking about right. So then we approve everything and she filed the return. It was rejected 6 different times because she couldn't get my kids information correct even after I specifically told her she had their birthdays backwards. I emailed her only to be ignored. I called her only to never have my call returned. She went on freaking vacation for 5 days knowing she left my taxes rejected. It took a manager to fix it and for it to finally be accepted. So after all of the waiting I call today to see why I still haven't heard about the refund advance after the irs finally accepted my taxes only to be told that because I chose direct deposit I won't be getting the refund advance. I specifically asked this woman if I needed to use the emerald card or the prepaid account and she guaranteed me doing direct deposit would be fine. She either lied purposely or she doesn't know what she's doing! Either way it was such a frustrating experience with them this year and I definitely will not be using the same agent IF we decide to return next year.
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February 2024 by Amy Dollar
Amazing service, fast and easy and the staff is friendly and professional!
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October 2023 by Robert Creston
WONDERFUL OROVILLE H&R BLOCK IN OROVILLE!!! MAKE AN APPOINMENT WITH MIYOSHI MATSUBARA, YOU WILL NOT BE DISSAPOINTED!!
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May 2023 by Tanya Brewer
My Tax gal Lisa B. From H&R block was so awesome! I have not been this happy with my return in 15 years! She was so educational, prompt, professional and knowledgeable!
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May 2023 by Jeanine Snyder
Roger was an absolute gentleman and was extremely professional and wonderful to work with! We are definitely going back to him next year!
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March 2023 by Robert Mathis
H&R BLOCK was a wonderful and an easy experience for me a first time filer. Korisa was great and got me way more money back than I expected. It was simple, quick, and inexpensive. I already made my appointment with Korisa for next year.
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March 2023 by Defiant
DON'T EVER GO HERE ,AMY IS HORRIBLE experience ever, we have been pulling along for the last few weeks I've never had such a horrible time trying to get our taxes done ,have been lied to multiple times ,an was called by a supervisor to complain that we didn't give a good review are they crazy?? what type of place is this ,we pay for our taxes to be Done because we don't know exactly what to file, an when we're told it's our fault because we didn't bring the proper paperwork when we specifically asked what we needed to bring an wasn't told ,now we're still being dragged along, an now because of their mistakes we might not get our taxes for months, I would never recommend this place, ill be contacting the BBB especially since we were contacted an told it's our fault they messed up .Own up for your mistakes an Don't blame the paying customer who comes there because they are paying you for your supposed experience in doing taxes. Will definitely not come back an be telling everyone we know about this .
