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February 2024 by leslie ryan
They explained to my understanding the problem with my car and the repairs were done quickly and professionally I can go where I want now and know my car is safe on the road.Thank You Oroville Les Schwab
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February 2024 by Mona Saeturn
Always amazing service!
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February 2024 by Jenna
Excellent customer service! They repaired my flat tire quickly without an appointment and free of charge. I will definitely be returning in the future.
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February 2024 by Samuel Parsons
They didn't have the tire that we needed in the emergency we had... But they were polite and offered to order it. They're not any different from any other Les Schwab. I only give them three because I was soaking wet looking for a tire that they didn't have.
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January 2024 by stucky brown
Friendly and fast
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December 2023 by Jason Williams
Quick tire repair
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November 2023 by nate garner
5 different vehicles I've brought in and every single time it's a ordeal. Let's just start this by saying they will find any excuse not to work on you're car or truck they are absolutely no help at all, whoever is in charge should be fired my truck legally shouldn't of even been allowed to leave but they couldn't even do their job to begin with
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November 2023 by Falyn Poe
Best place ever! We were on the side of the highway w a shredded tire ont he car we just bought. We had a spare, but apparently did not have the rod to winch it down so we had to be towed. Despite it not being a tire from Les Schwabb and despite them being out of stock of my tires, they let us get towed there, they used their bar to lower and put on out spare for us - no charge. That's class. I'm amazed.
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November 2023 by Donald Sourhern
Stay away from the Oroville store lady at the front desk always has an attitude seems like. Went to go get tires rotated on my car today and said? They couldn't do it and they Over torque my lugnets the last time so I could not get them off To Do it myself.
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October 2023 by Heather Hamilton
1st when I got all 4 tires changed they scratch my rims and then wouldn't take accountability tried to gaslight me saying it wasn't them. (I live on dirt road in brownsville if it was from me it wouldn't have been fresh). 2nd (chico location) 1 year later, slow leak in my back left tire refuse to patch and are telling me I need to get all 4 new tires because of tread wearing. Then they gaslite me again saying I haven't gotten tires since 2019. Wrong they were looking at different vehicle under the same account even after explaining it was my honda. Will never give my time and money to this commercial business
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October 2023 by Joe Liebenberg
We were helped quickly as were the other customers who entered the premises. Tires for the car were available and purchased. We will return after an hour to swap vehicles and have the trucks tires rotated and brakes checked.
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October 2023 by Cody Lovin
Bought 4 New tires, with alignment on 9/27/23. Receipt showed no cost for alignment, but costs for everything else on the receipt. They charged us anyways, whatever. They told us they couldn't align the vehicle and to get something fixed within 30 days and the realignment would be free. Never offered to sell us the parts or that they can fix the issue, sent us on our way with an unaligned car after we gave them the money. Got parts and fixed the issue, set up new appointment 10/18/23. They charged us again and wouldn't honor the alignment warranty. Why pay Les Schwabb prices if they don't honor their work or warranties. Deceptive and misleading, go elsewhere.
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September 2023 by Gary Yarborough
They tried to over charge for a trailer tire I brought in. I brought in a tire and a wheel with a tire on it. I asked for the tire to be mounted on the rim. 43.00. No wY I said. They finally reduced price to 18.00. Beware of price gouging.
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September 2023 by Coy Metcalf
I should’ve known better! Been sitting in the lobby for 2 hours and my car hasn’t even been touched! Was told an hour. I don’t know if people had appointments, but so far around 6 people have come and gone that showed up after me. Different year, same poor service. Big O for now on.
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August 2023 by Shelly Robbins
Called in. Very polite. So grateful to have tires under warranty. Was let known was a long wait but was on the list so to wait about 45 minutes before arriving. Thanks for the heads up❤️
