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February 2023 by Todd Mills
They have "composite toe" Reeboks that are light and comfortable. 100 times better than heavy, klunky, steel toe boots. The two young ladies working at the store were kind and helpful. This place has GREAT selection and service right here in Oroville. Big thumbs up!
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January 2023 by Elizabeth Perkins
They really helped us for Christmas. Their customer service is outstanding.
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January 2023 by Rachael Perez
This was the Chico location but I called and asked if the Oroville one was owned by the same owner and it is so I decided to post this here as well. I went to return a pair of crocs after getting the wrong size and they didn’t have my husband’s size in the color, so I asked if they could buy them online. Apparently they don’t do that. So I asked for my money back but they only give store credit. Which wouldn’t be a problem if the man wasn’t rude about it and say didn't you see the sign when you bought them. He was really rude and not helpful for the short time my husband and I were in there. It’s really sad because I would like to support a local business and I’m pretty sure the man was the owner. Please learn some customer service or at least be a little nicer. What a shame. The store is nice but I rather spend my money buying from the actual brand stores than give them anymore.
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September 2022 by Greggor
Second time purchasing tactical boots for work. The staff is always helpful and pleasant. Thanks Nelson Footwear!
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July 2022 by Rebecca B.
This is my favorite shoe store hands down. Very knowledgeable owners and staff. The Nelson's have been helping my family buy shoes for years. They will measure your feet and give you honest recommendations. They have a nice variety of styles. Love all of the fun/funny socks! Support your local small businesses!
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July 2022 by Jennifer P.
I love Nelson's Shoes. Andy was very helpful. What I like most about Nelson's is that my teenage son can choose shoes he likes and there are cute and comfortable shoes for me (mom). The variety is well thought out. I've been to both the Oroville and Chico locations. Super happy they opened a Chico store.
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June 2022 by Teresa Elkins
They have a great selection and the staff is very helpful. The only drawback is they have no children's shoes. They also have a selection of socks, scarves and backpacks.
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April 2022 by Trisha R.
So I was dreading today as my daughter needed new shoes. We stumbled upon Nelson's in chico. We were greeted by Andy and he was over the top to say the least. After just a few moments we knew Andy cared about my daughters health, feet and future wellbeing and not just selling a pair of shoes. He started off by measuring her feet and he noticed her foot was rolling in, due to poor shoes. He told my daughter he would find her the best shoes for her feet and arches. He was honest in saying they may not be the cute shoes we were on the hunt for but something to make her feet happy. Well he came out with these silver New Balance tennis shoes. She tried them on and was shocked how well they felt. Still wanting something cute we mentioned a sandle, he told us about the Birkenstocks. He explained how they would help her arches. They only have those in Oroville for now but he sold us on both pairs. Not only did I feel much more informed I felt like he truly cared. This is a forever customer of Nelson's Footwear.
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January 2022 by James D
Good local show store ...Amazon is not cheaper .you get to see before you buy ..
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August 2021 by Roseanna Glaze
Great shoe selection and much more!
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August 2021 by tiffany edwards
Horrible customer service! Don't go there!
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July 2021 by samantha gendreau
Great shoes great deals just got all my kids new school shoes and was out the door under $100 can't beat that
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May 2021 by Tashina The Green
Customer service was amazing and she helped me find the perfect hiking shoes. I don't remember her name but she was a black girl with dreads. Great employee. I will be shoe shopping here often.
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April 2021 by Michael Serujo
Not my favorite cup of tea for a shoe store in terms of the majority of product they sell here, but in case you were wondering why the 4 star rating, I've purchased a pair of shoes here and when I'm able, I will take a look around when in the Montgomery area and see if there may be a second gem for myself. Shoe stores are like thrift stores in the sense you could possibly find an item you've always wanted or never knew that you did.
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April 2021 by Kara Taylor
Found boots exactly what I was looking for with quality and they were even on sale
